Can you open a terminal, type "firefox --safe-mode" followed by Enter,
and let us know whether the application starts? If not, what is
displayed in the terminal window?
** Summary changed:
- foxfire will not start
+ firefox will not start after it crashed unexpectedly
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1917191
Title:
firefox will not start after it crashed unexpectedly
Status in firefox package in Ubuntu:
Incomplete
Bug description:
firefox crashed unexpectedly, and it will not start or restart. I am running
the latest ubuntu-20.04.2 LTS, all updates applied. firefox 86.0+build3
---
ProblemType: Bug
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: johnfg 1725 F.... pulseaudio
/dev/snd/controlC1: johnfg 1725 F.... pulseaudio
BuildID: 20210222142601
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:348
DefaultProfilePrefSources: prefs.js
DefaultProfileThemes: extensions.sqlite corrupt or missing
DistroRelease: Ubuntu 20.04
ForcedLayersAccel: False
InstallationDate: Installed on 2020-02-22 (371 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IpRoute:
default via 192.168.1.1 dev wlp10s0 proto dhcp metric 600
10.8.0.0/24 via 10.8.0.17 dev tun0
10.8.0.17 dev tun0 proto kernel scope link src 10.8.0.18
169.254.0.0/16 dev wlp10s0 scope link metric 1000
192.168.1.0/24 dev wlp10s0 proto kernel scope link src 192.168.1.8 metric 600
NonfreeKernelModules: openafs
Package: firefox 86.0+build3-0ubuntu0.20.04.1
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @
/usr/lib/firefox/omni.ja:greprefs.js:348
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
Profile1 (Default) - LastVersion=80.0/20200818235255 (Out of date)
Profile0 - LastVersion=86.0/20210222142601
RunningIncompatibleAddons: False
Tags: focal
Uname: Linux 5.4.0-66-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-04-24 (309 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/05/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V4.00L12
dmi.board.asset.tag: No Asset Tag
dmi.board.name: CF52-4
dmi.board.vendor: Panasonic Corporation
dmi.board.version: 1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Panasonic Corporation
dmi.chassis.version: 001
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV4.00L12:bd07/05/2011:svnPanasonicCorporation:pnCF-52SLGDD1M:pvr004:rvnPanasonicCorporation:rnCF52-4:rvr1:cvnPanasonicCorporation:ct10:cvr001:
dmi.product.family: CF52-4
dmi.product.name: CF-52SLGDD1M
dmi.product.sku: CF-52SLGDD1M
dmi.product.version: 004
dmi.sys.vendor: Panasonic Corporation
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