Public bug reported:
I don't have any sound on my laptop after installing Ubuntu. It worked well
with Windows.
In audio settings there is no audio output detected (dummy output). No input
also.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.10
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-44-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D3p',
'/dev/snd/pcmC0D2p', '/dev/snd/pcmC0D1p', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 6 19:20:52 2021
InstallationDate: Installed on 2021-03-06 (0 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_Jack: Digital Out, HDMI
Title: [Latitude 9510, Intel Kabylake HDMI, Digital Out, HDMI] Pulseaudio fails
to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2020
dmi.bios.release: 1.2
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.2
dmi.board.name: 0G0T42
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.2:bd07/16/2020:br1.2:svnDellInc.:pnLatitude9510:pvr:rvnDellInc.:rn0G0T42:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 9510
dmi.product.sku: 0983
dmi.sys.vendor: Dell Inc.
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1918016
Title:
[Latitude 9510, Intel Kabylake HDMI, Digital Out, HDMI] Pulseaudio
fails to detect card. I
Status in pulseaudio package in Ubuntu:
New
Bug description:
I don't have any sound on my laptop after installing Ubuntu. It worked well
with Windows.
In audio settings there is no audio output detected (dummy output). No input
also.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.10
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-44-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D3p',
'/dev/snd/pcmC0D2p', '/dev/snd/pcmC0D1p', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 6 19:20:52 2021
InstallationDate: Installed on 2021-03-06 (0 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: sof-hda-dsp - sof-hda-dsp
Symptom_Jack: Digital Out, HDMI
Title: [Latitude 9510, Intel Kabylake HDMI, Digital Out, HDMI] Pulseaudio
fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2020
dmi.bios.release: 1.2
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.2
dmi.board.name: 0G0T42
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.2.2:bd07/16/2020:br1.2:svnDellInc.:pnLatitude9510:pvr:rvnDellInc.:rn0G0T42:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 9510
dmi.product.sku: 0983
dmi.sys.vendor: Dell Inc.
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