Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: system-config-printer (Ubuntu Focal)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1883370
Title:
system-config-printer hangs when trying to change driver
Status in System Config Printer:
Fix Released
Status in system-config-printer package in Ubuntu:
Fix Released
Status in system-config-printer source package in Focal:
Confirmed
Status in system-config-printer source package in Groovy:
Confirmed
Bug description:
gnome-control-center is able to find and install my network printer
(Samsung M287x) automatically. When I attempt to change the printer
driver (default printer driver doesn't support duplex printing) via
system-config-printer, system-config-printer will hang. Please see
attached log captured via system-config-printer --debug. I am running
stock Ubuntu 20.04. Changing the driver worked fine in ubuntu 19.10.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: system-config-printer 1.5.12-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
Uname: Linux 5.4.0-37-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog:
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 13 10:34:15 2020
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2020-05-17 (27 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
InterpreterPath: /usr/bin/python3.8
Lpstat: device for M267x-287x: socket://192.168.1.166
MachineType: LENOVO 20KHCTO1WW
PackageArchitecture: all
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/M267x-287x.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/M267x-287x.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic
root=UUID=d86e16c0-e48c-492e-9cf8-05a068340cd7 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal,
3.8.2-0ubuntu2
PythonDetails: N/A
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: N23ET71W (1.46 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20KHCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrN23ET71W(1.46):bd02/20/2020:svnLENOVO:pn20KHCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 6th
dmi.product.name: 20KHCTO1WW
dmi.product.sku: LENOVO_MT_20KH_BU_Think_FM_ThinkPad X1 Carbon 6th
dmi.product.version: ThinkPad X1 Carbon 6th
dmi.sys.vendor: LENOVO
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