*** This bug is a duplicate of bug 1775392 *** https://bugs.launchpad.net/bugs/1775392
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-settings-daemon (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1901552 Title: Unrecoverable failure in required component org.gnome.Shell.desktop Status in gnome-settings-daemon package in Ubuntu: Confirmed Bug description: A Lenovo P53 is installed with ubuntu 18.04.5 LTS. Graphics Intel UHD Graphics 630 (main display), nvidia quadro RTX 5000 also installed but not used for main display. Laptop is domain joined. When logging to the local ubuntu user, there is no problem detected. Then, if we log out and try to login with a domain user, gnome crashes. From what I can see in the logs, the user is authenticated correctly, but then in the instantiation of the session, gnome.shell.desktop faces an unrecoverable failure. From auth.log ``` pam_sss(gdm-password:auth): authentication success; logname= uid=0 euid=0 tty=/dev/tty1 ruser= rhost= user=u...@na.cie.com Oct 23 16:27:28 WLLNXPFXXXXX gdm-password]: pam_unix(gdm-password:session): session opened for user u...@na.cie.com by (uid=0) Oct 23 16:27:28 WLLNXPFXXXXX systemd-logind[1200]: New session 17 of user u...@na.cie.com. ``` From syslog ``` Oct 23 10:17:42 WLLNXPFXXXXX gnome-session[1914]: gnome-session-binary[1914]: WARNING: Application 'org.gnome.Shell.desktop' failed to register before timeout Oct 23 10:17:42 WLLNXPFXXXXX gnome-session-binary[1914]: WARNING: Application 'org.gnome.Shell.desktop' failed to register before timeout Oct 23 10:17:42 WLLNXPFXXXXX gnome-session-binary[1914]: Unrecoverable failure in required component org.gnome.Shell.desktop Oct 23 10:17:42 WLLNXPFXXXXX gnome-session[1914]: gnome-session-binary[1914]: CRITICAL: We failed, but the fail whale is dead. Sorry.... Oct 23 10:17:42 WLLNXPFXXXXX gnome-session-binary[1914]: CRITICAL: We failed, but the fail whale is dead. Sorry.... Oct 23 10:17:42 WLLNXPFXXXXX at-spi-bus-launcher[2026]: XIO: fatal IO error 11 (Resource temporarily unavailable) on X server ":0" Oct 23 10:17:42 WLLNXPFXXXXX at-spi-bus-launcher[2026]: after 21 requests (21 known processed) with 0 events remaining. ``` I will include the full syslog and auth.log to this bug. Please let me know if any other log could be useful to troubleshoot. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1901552/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp