Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1924679
Title:
Intel Nuc install. Icons go blank randomly, nothing opens. Need to
remove power to reboot.
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
Hi Guys,
I've installed Ubuntu on my Intel Nuc, and have had issues with the OS
randomly freezing. Usually the icons go blank, apps close, and I'm
unable to open any applications. The only way to get the system back
is to take the power out of the NUC and put it back in to form a
reboot.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.7-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-50-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 16 15:53:53 2021
DisplayManager: gdm3
InstallationDate: Installed on 2021-04-09 (6 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1924679/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
