Why is this bug expired? I sent you all the information you asked for and you just le tit die?
Please reopen and address the problem. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1916550 Title: simple-scan chooses scanned image size improperly Status in simple-scan package in Ubuntu: Expired Bug description: I have an HP OfficeJet 4654 which the scanner recognized (after a while, but eventually it finds the OfficeJet). The scanner can do single pages on the platen and has a sheet feeder as well. When I scan single pages on the platen, the size is correctly set to Letter (It could do A4 but I don't use that). However, if I use the sheet feeder, the scan defaults to Legal size. If I change the Preference to Letter in the gear settings, I can get Letter sized scans with the feeder. However, with the Preference set to Letter, the single platen scanned documents come out Legal sized with the area below the Letter sized form blackened in. This is absurd. If I tell it to use Letter size, it should not override this and produce incorrect Legal sized scans, regardless of whether the source is on the platen or from the feeder. What I truly don't understand is why I get a Legal size scan on a Letter sized piece of paper in the sheet feeder at all (the default behavior). The app is clearly capable of producing letter sized scans when told to do so. I also don't understand why the scanning tool overrides my Preference setting for Letter size when I scan from the platen. The new interface also makes it more difficult to change the Preferences - there's no Save or OK button, just the upper-right- corner x which usually means don't save - very confusing and user unfriendly. Source: https://gitlab.gnome.org/GNOME/simple-scan Description: Ubuntu 20.04.2 LTS Release: 20.04 Simple-scan Version: 3.36.3 What I expected to happen: If I scan a letter sized document, I expect a letter sized scan. If I scan multiple sheets all letter sized, I expect all pages to scan at letter sized. What happens instead: If the paper size Preference is set to Automatic, the platen scans are correct but the sheet feeder scans are all legal sized. If the paper size Preference is set to Letter, the sheet feeder scans are all letter sized but the single page platen scans are all legal sized with a blackened 3" section at the bottom of the page. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: simple-scan 3.36.3-0ubuntu0.20.04.0 ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 Uname: Linux 5.4.0-65-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Mon Feb 22 18:04:51 2021 InstallationDate: Installed on 2020-10-01 (145 days ago) InstallationMedia: Xubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-65-generic root=UUID=97168ae7-ec8a-49b7-8ef8-6b377b98a588 ro nosplash SourcePackage: simple-scan UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/12/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.20 dmi.board.name: Z97 Pro4 dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.20:bd05/12/2015:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ97Pro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To Be Filled By O.E.M. dmi.product.name: To Be Filled By O.E.M. dmi.product.sku: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1916550/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
