Public bug reported: ----------------------------------------- | PLUG-IN INSTALLATION FOR HPLIP 3.21.2 | -----------------------------------------
Checking for network connection... Downloading plug-in from: Downloading plug-in: [\ ] 0% Traceback (most recent call last): File "/usr/bin/hp-plugin", line 363, in <module> status, plugin_path, error_str = pluginObj.download(plugin_path, plugin_download_callback) File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download core = core_install.CoreInstall() File "/usr/share/hplip/installer/core_install.py", line 240, in __init__ self.passwordObj = password.Password(ui_mode) File "/usr/share/hplip/base/password.py", line 88, in __init__ self.__readAuthType() # self.__authType File "/usr/share/hplip/base/password.py", line 111, in __readAuthType distro_name = get_distro_name().lower().replace(" ","") File "/usr/share/hplip/base/password.py", line 78, in get_distro_name return distro.linux_distribution(full_distribution_name=False)[0] File "/usr/lib/python3/dist-packages/distro.py", line 125, in linux_distribution return _distro.linux_distribution(full_distribution_name) File "/usr/lib/python3/dist-packages/distro.py", line 681, in linux_distribution self.version(), File "/usr/lib/python3/dist-packages/distro.py", line 741, in version self.lsb_release_attr('release'), File "/usr/lib/python3/dist-packages/distro.py", line 903, in lsb_release_attr return self._lsb_release_info.get(attribute, '') File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__ ret = obj.__dict__[self._fname] = self._f(obj) File "/usr/lib/python3/dist-packages/distro.py", line 1014, in _lsb_release_info stdout = subprocess.check_output(cmd, stderr=devnull) File "/usr/lib/python3.9/subprocess.py", line 424, in check_output return run(*popenargs, stdout=PIPE, timeout=timeout, check=True, File "/usr/lib/python3.9/subprocess.py", line 528, in run raise CalledProcessError(retcode, process.args, subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned non-zero exit status 1. Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 153, in apport_excepthook with os.fdopen(os.open(pr_filename, PermissionError: [Errno 13] Permission denied: '/var/crash/_usr_share_hplip_plugin.py.1000.crash' Original exception was: Traceback (most recent call last): File "/usr/bin/hp-plugin", line 363, in <module> status, plugin_path, error_str = pluginObj.download(plugin_path, plugin_download_callback) File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download core = core_install.CoreInstall() File "/usr/share/hplip/installer/core_install.py", line 240, in __init__ self.passwordObj = password.Password(ui_mode) File "/usr/share/hplip/base/password.py", line 88, in __init__ self.__readAuthType() # self.__authType File "/usr/share/hplip/base/password.py", line 111, in __readAuthType distro_name = get_distro_name().lower().replace(" ","") File "/usr/share/hplip/base/password.py", line 78, in get_distro_name return distro.linux_distribution(full_distribution_name=False)[0] File "/usr/lib/python3/dist-packages/distro.py", line 125, in linux_distribution return _distro.linux_distribution(full_distribution_name) File "/usr/lib/python3/dist-packages/distro.py", line 681, in linux_distribution self.version(), File "/usr/lib/python3/dist-packages/distro.py", line 741, in version self.lsb_release_attr('release'), File "/usr/lib/python3/dist-packages/distro.py", line 903, in lsb_release_attr return self._lsb_release_info.get(attribute, '') File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__ ret = obj.__dict__[self._fname] = self._f(obj) File "/usr/lib/python3/dist-packages/distro.py", line 1014, in _lsb_release_info stdout = subprocess.check_output(cmd, stderr=devnull) File "/usr/lib/python3.9/subprocess.py", line 424, in check_output return run(*popenargs, stdout=PIPE, timeout=timeout, check=True, File "/usr/lib/python3.9/subprocess.py", line 528, in run raise CalledProcessError(retcode, process.args, subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned non-zero exit status 1. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: hplip 3.21.2+dfsg1-2 ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12 Uname: Linux 5.11.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu65 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Fri May 14 14:26:31 2021 InstallationDate: Installed on 2019-08-26 (626 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lpstat: device for HP-Color-LaserJet-MFP-M277dw: dnssd://HP%20Color%20LaserJet%20MFP%20M277dw%20(CBDDC3)._ipp._tcp.local/?uuid=564e4238-4838-5942-4b53-9457a5cbddc3 device for HP_Color_LaserJet_MFP_M277dw: hp:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9 device for HP_Color_LaserJet_MFP_M277dw_fax: hpfax:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9 MachineType: Hewlett-Packard HP EliteDesk 800 G1 SFF Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd: Permission denied grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd: Permission denied grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd: Permission denied ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-17-generic root=UUID=55c021a7-ab18-4bc6-9ec0-8523c569e200 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to hirsute on 2021-05-14 (0 days ago) dmi.bios.date: 05/04/2018 dmi.bios.release: 2.75 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L01 v02.75 dmi.board.asset.tag: CZC42572LT dmi.board.name: 1998 dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: CZC42572LT dmi.chassis.type: 4 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:br2.75:svnHewlett-Packard:pnHPEliteDesk800G1SFF:pvr:rvnHewlett-Packard:rn1998:rvr:cvnHewlett-Packard:ct4:cvr: dmi.product.family: 103C_53307F G=D dmi.product.name: HP EliteDesk 800 G1 SFF dmi.product.sku: C8N26AV dmi.sys.vendor: Hewlett-Packard ** Affects: hplip (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug hirsute -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1928464 Title: Installing the previous printer driver not upgraded Status in hplip package in Ubuntu: New Bug description: ----------------------------------------- | PLUG-IN INSTALLATION FOR HPLIP 3.21.2 | ----------------------------------------- Checking for network connection... Downloading plug-in from: Downloading plug-in: [\ ] 0% Traceback (most recent call last): File "/usr/bin/hp-plugin", line 363, in <module> status, plugin_path, error_str = pluginObj.download(plugin_path, plugin_download_callback) File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download core = core_install.CoreInstall() File "/usr/share/hplip/installer/core_install.py", line 240, in __init__ self.passwordObj = password.Password(ui_mode) File "/usr/share/hplip/base/password.py", line 88, in __init__ self.__readAuthType() # self.__authType File "/usr/share/hplip/base/password.py", line 111, in __readAuthType distro_name = get_distro_name().lower().replace(" ","") File "/usr/share/hplip/base/password.py", line 78, in get_distro_name return distro.linux_distribution(full_distribution_name=False)[0] File "/usr/lib/python3/dist-packages/distro.py", line 125, in linux_distribution return _distro.linux_distribution(full_distribution_name) File "/usr/lib/python3/dist-packages/distro.py", line 681, in linux_distribution self.version(), File "/usr/lib/python3/dist-packages/distro.py", line 741, in version self.lsb_release_attr('release'), File "/usr/lib/python3/dist-packages/distro.py", line 903, in lsb_release_attr return self._lsb_release_info.get(attribute, '') File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__ ret = obj.__dict__[self._fname] = self._f(obj) File "/usr/lib/python3/dist-packages/distro.py", line 1014, in _lsb_release_info stdout = subprocess.check_output(cmd, stderr=devnull) File "/usr/lib/python3.9/subprocess.py", line 424, in check_output return run(*popenargs, stdout=PIPE, timeout=timeout, check=True, File "/usr/lib/python3.9/subprocess.py", line 528, in run raise CalledProcessError(retcode, process.args, subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned non-zero exit status 1. Error in sys.excepthook: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 153, in apport_excepthook with os.fdopen(os.open(pr_filename, PermissionError: [Errno 13] Permission denied: '/var/crash/_usr_share_hplip_plugin.py.1000.crash' Original exception was: Traceback (most recent call last): File "/usr/bin/hp-plugin", line 363, in <module> status, plugin_path, error_str = pluginObj.download(plugin_path, plugin_download_callback) File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download core = core_install.CoreInstall() File "/usr/share/hplip/installer/core_install.py", line 240, in __init__ self.passwordObj = password.Password(ui_mode) File "/usr/share/hplip/base/password.py", line 88, in __init__ self.__readAuthType() # self.__authType File "/usr/share/hplip/base/password.py", line 111, in __readAuthType distro_name = get_distro_name().lower().replace(" ","") File "/usr/share/hplip/base/password.py", line 78, in get_distro_name return distro.linux_distribution(full_distribution_name=False)[0] File "/usr/lib/python3/dist-packages/distro.py", line 125, in linux_distribution return _distro.linux_distribution(full_distribution_name) File "/usr/lib/python3/dist-packages/distro.py", line 681, in linux_distribution self.version(), File "/usr/lib/python3/dist-packages/distro.py", line 741, in version self.lsb_release_attr('release'), File "/usr/lib/python3/dist-packages/distro.py", line 903, in lsb_release_attr return self._lsb_release_info.get(attribute, '') File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__ ret = obj.__dict__[self._fname] = self._f(obj) File "/usr/lib/python3/dist-packages/distro.py", line 1014, in _lsb_release_info stdout = subprocess.check_output(cmd, stderr=devnull) File "/usr/lib/python3.9/subprocess.py", line 424, in check_output return run(*popenargs, stdout=PIPE, timeout=timeout, check=True, File "/usr/lib/python3.9/subprocess.py", line 528, in run raise CalledProcessError(retcode, process.args, subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned non-zero exit status 1. ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: hplip 3.21.2+dfsg1-2 ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12 Uname: Linux 5.11.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu65 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Fri May 14 14:26:31 2021 InstallationDate: Installed on 2019-08-26 (626 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lpstat: device for HP-Color-LaserJet-MFP-M277dw: dnssd://HP%20Color%20LaserJet%20MFP%20M277dw%20(CBDDC3)._ipp._tcp.local/?uuid=564e4238-4838-5942-4b53-9457a5cbddc3 device for HP_Color_LaserJet_MFP_M277dw: hp:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9 device for HP_Color_LaserJet_MFP_M277dw_fax: hpfax:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9 MachineType: Hewlett-Packard HP EliteDesk 800 G1 SFF Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd: Permission denied grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd: Permission denied grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd: Permission denied ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-17-generic root=UUID=55c021a7-ab18-4bc6-9ec0-8523c569e200 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to hirsute on 2021-05-14 (0 days ago) dmi.bios.date: 05/04/2018 dmi.bios.release: 2.75 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: L01 v02.75 dmi.board.asset.tag: CZC42572LT dmi.board.name: 1998 dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: CZC42572LT dmi.chassis.type: 4 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:br2.75:svnHewlett-Packard:pnHPEliteDesk800G1SFF:pvr:rvnHewlett-Packard:rn1998:rvr:cvnHewlett-Packard:ct4:cvr: dmi.product.family: 103C_53307F G=D dmi.product.name: HP EliteDesk 800 G1 SFF dmi.product.sku: C8N26AV dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1928464/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp