Public bug reported:

-----------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.21.2 |
-----------------------------------------

Checking for network connection...
Downloading plug-in from: 
Downloading plug-in: [\                                                         
                                                                                
     ] 0%     Traceback (most recent call last):
  File "/usr/bin/hp-plugin", line 363, in <module>
    status, plugin_path, error_str = pluginObj.download(plugin_path, 
plugin_download_callback)
  File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download
    core = core_install.CoreInstall()
  File "/usr/share/hplip/installer/core_install.py", line 240, in __init__
    self.passwordObj = password.Password(ui_mode)
  File "/usr/share/hplip/base/password.py", line 88, in __init__
    self.__readAuthType()  # self.__authType
  File "/usr/share/hplip/base/password.py", line 111, in __readAuthType
    distro_name = get_distro_name().lower().replace(" ","")
  File "/usr/share/hplip/base/password.py", line 78, in get_distro_name
    return distro.linux_distribution(full_distribution_name=False)[0]
  File "/usr/lib/python3/dist-packages/distro.py", line 125, in 
linux_distribution
    return _distro.linux_distribution(full_distribution_name)
  File "/usr/lib/python3/dist-packages/distro.py", line 681, in 
linux_distribution
    self.version(),
  File "/usr/lib/python3/dist-packages/distro.py", line 741, in version
    self.lsb_release_attr('release'),
  File "/usr/lib/python3/dist-packages/distro.py", line 903, in lsb_release_attr
    return self._lsb_release_info.get(attribute, '')
  File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__
    ret = obj.__dict__[self._fname] = self._f(obj)
  File "/usr/lib/python3/dist-packages/distro.py", line 1014, in 
_lsb_release_info
    stdout = subprocess.check_output(cmd, stderr=devnull)
  File "/usr/lib/python3.9/subprocess.py", line 424, in check_output
    return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
  File "/usr/lib/python3.9/subprocess.py", line 528, in run
    raise CalledProcessError(retcode, process.args,
subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned 
non-zero exit status 1.
Error in sys.excepthook:
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 153, in 
apport_excepthook
    with os.fdopen(os.open(pr_filename,
PermissionError: [Errno 13] Permission denied: 
'/var/crash/_usr_share_hplip_plugin.py.1000.crash'

Original exception was:
Traceback (most recent call last):
  File "/usr/bin/hp-plugin", line 363, in <module>
    status, plugin_path, error_str = pluginObj.download(plugin_path, 
plugin_download_callback)
  File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download
    core = core_install.CoreInstall()
  File "/usr/share/hplip/installer/core_install.py", line 240, in __init__
    self.passwordObj = password.Password(ui_mode)
  File "/usr/share/hplip/base/password.py", line 88, in __init__
    self.__readAuthType()  # self.__authType
  File "/usr/share/hplip/base/password.py", line 111, in __readAuthType
    distro_name = get_distro_name().lower().replace(" ","")
  File "/usr/share/hplip/base/password.py", line 78, in get_distro_name
    return distro.linux_distribution(full_distribution_name=False)[0]
  File "/usr/lib/python3/dist-packages/distro.py", line 125, in 
linux_distribution
    return _distro.linux_distribution(full_distribution_name)
  File "/usr/lib/python3/dist-packages/distro.py", line 681, in 
linux_distribution
    self.version(),
  File "/usr/lib/python3/dist-packages/distro.py", line 741, in version
    self.lsb_release_attr('release'),
  File "/usr/lib/python3/dist-packages/distro.py", line 903, in lsb_release_attr
    return self._lsb_release_info.get(attribute, '')
  File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__
    ret = obj.__dict__[self._fname] = self._f(obj)
  File "/usr/lib/python3/dist-packages/distro.py", line 1014, in 
_lsb_release_info
    stdout = subprocess.check_output(cmd, stderr=devnull)
  File "/usr/lib/python3.9/subprocess.py", line 424, in check_output
    return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
  File "/usr/lib/python3.9/subprocess.py", line 528, in run
    raise CalledProcessError(retcode, process.args,
subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned 
non-zero exit status 1.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: hplip 3.21.2+dfsg1-2
ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12
Uname: Linux 5.11.0-17-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Fri May 14 14:26:31 2021
InstallationDate: Installed on 2019-08-26 (626 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat:
 device for HP-Color-LaserJet-MFP-M277dw: 
dnssd://HP%20Color%20LaserJet%20MFP%20M277dw%20(CBDDC3)._ipp._tcp.local/?uuid=564e4238-4838-5942-4b53-9457a5cbddc3
 device for HP_Color_LaserJet_MFP_M277dw: 
hp:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9
 device for HP_Color_LaserJet_MFP_M277dw_fax: 
hpfax:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9
MachineType: Hewlett-Packard HP EliteDesk 800 G1 SFF
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd', 
'/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd', 
'/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd'] failed with exit code 2: 
grep: /etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd: Permission denied
 grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd: Permission denied
 grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd: Permission denied
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-17-generic 
root=UUID=55c021a7-ab18-4bc6-9ec0-8523c569e200 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to hirsute on 2021-05-14 (0 days ago)
dmi.bios.date: 05/04/2018
dmi.bios.release: 2.75
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L01 v02.75
dmi.board.asset.tag: CZC42572LT
dmi.board.name: 1998
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC42572LT
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: 
dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:br2.75:svnHewlett-Packard:pnHPEliteDesk800G1SFF:pvr:rvnHewlett-Packard:rn1998:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.family: 103C_53307F G=D
dmi.product.name: HP EliteDesk 800 G1 SFF
dmi.product.sku: C8N26AV
dmi.sys.vendor: Hewlett-Packard

** Affects: hplip (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug hirsute

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1928464

Title:
  Installing the previous printer driver not upgraded

Status in hplip package in Ubuntu:
  New

Bug description:
  -----------------------------------------
  | PLUG-IN INSTALLATION FOR HPLIP 3.21.2 |
  -----------------------------------------

  Checking for network connection...
  Downloading plug-in from: 
  Downloading plug-in: [\                                                       
                                                                                
       ] 0%     Traceback (most recent call last):
    File "/usr/bin/hp-plugin", line 363, in <module>
      status, plugin_path, error_str = pluginObj.download(plugin_path, 
plugin_download_callback)
    File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download
      core = core_install.CoreInstall()
    File "/usr/share/hplip/installer/core_install.py", line 240, in __init__
      self.passwordObj = password.Password(ui_mode)
    File "/usr/share/hplip/base/password.py", line 88, in __init__
      self.__readAuthType()  # self.__authType
    File "/usr/share/hplip/base/password.py", line 111, in __readAuthType
      distro_name = get_distro_name().lower().replace(" ","")
    File "/usr/share/hplip/base/password.py", line 78, in get_distro_name
      return distro.linux_distribution(full_distribution_name=False)[0]
    File "/usr/lib/python3/dist-packages/distro.py", line 125, in 
linux_distribution
      return _distro.linux_distribution(full_distribution_name)
    File "/usr/lib/python3/dist-packages/distro.py", line 681, in 
linux_distribution
      self.version(),
    File "/usr/lib/python3/dist-packages/distro.py", line 741, in version
      self.lsb_release_attr('release'),
    File "/usr/lib/python3/dist-packages/distro.py", line 903, in 
lsb_release_attr
      return self._lsb_release_info.get(attribute, '')
    File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__
      ret = obj.__dict__[self._fname] = self._f(obj)
    File "/usr/lib/python3/dist-packages/distro.py", line 1014, in 
_lsb_release_info
      stdout = subprocess.check_output(cmd, stderr=devnull)
    File "/usr/lib/python3.9/subprocess.py", line 424, in check_output
      return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
    File "/usr/lib/python3.9/subprocess.py", line 528, in run
      raise CalledProcessError(retcode, process.args,
  subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned 
non-zero exit status 1.
  Error in sys.excepthook:
  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/apport_python_hook.py", line 153, in 
apport_excepthook
      with os.fdopen(os.open(pr_filename,
  PermissionError: [Errno 13] Permission denied: 
'/var/crash/_usr_share_hplip_plugin.py.1000.crash'

  Original exception was:
  Traceback (most recent call last):
    File "/usr/bin/hp-plugin", line 363, in <module>
      status, plugin_path, error_str = pluginObj.download(plugin_path, 
plugin_download_callback)
    File "/usr/share/hplip/installer/pluginhandler.py", line 254, in download
      core = core_install.CoreInstall()
    File "/usr/share/hplip/installer/core_install.py", line 240, in __init__
      self.passwordObj = password.Password(ui_mode)
    File "/usr/share/hplip/base/password.py", line 88, in __init__
      self.__readAuthType()  # self.__authType
    File "/usr/share/hplip/base/password.py", line 111, in __readAuthType
      distro_name = get_distro_name().lower().replace(" ","")
    File "/usr/share/hplip/base/password.py", line 78, in get_distro_name
      return distro.linux_distribution(full_distribution_name=False)[0]
    File "/usr/lib/python3/dist-packages/distro.py", line 125, in 
linux_distribution
      return _distro.linux_distribution(full_distribution_name)
    File "/usr/lib/python3/dist-packages/distro.py", line 681, in 
linux_distribution
      self.version(),
    File "/usr/lib/python3/dist-packages/distro.py", line 741, in version
      self.lsb_release_attr('release'),
    File "/usr/lib/python3/dist-packages/distro.py", line 903, in 
lsb_release_attr
      return self._lsb_release_info.get(attribute, '')
    File "/usr/lib/python3/dist-packages/distro.py", line 556, in __get__
      ret = obj.__dict__[self._fname] = self._f(obj)
    File "/usr/lib/python3/dist-packages/distro.py", line 1014, in 
_lsb_release_info
      stdout = subprocess.check_output(cmd, stderr=devnull)
    File "/usr/lib/python3.9/subprocess.py", line 424, in check_output
      return run(*popenargs, stdout=PIPE, timeout=timeout, check=True,
    File "/usr/lib/python3.9/subprocess.py", line 528, in run
      raise CalledProcessError(retcode, process.args,
  subprocess.CalledProcessError: Command '('lsb_release', '-a')' returned 
non-zero exit status 1.

  ProblemType: Bug
  DistroRelease: Ubuntu 21.04
  Package: hplip 3.21.2+dfsg1-2
  ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12
  Uname: Linux 5.11.0-17-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu65
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 14 14:26:31 2021
  InstallationDate: Installed on 2019-08-26 (626 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lpstat:
   device for HP-Color-LaserJet-MFP-M277dw: 
dnssd://HP%20Color%20LaserJet%20MFP%20M277dw%20(CBDDC3)._ipp._tcp.local/?uuid=564e4238-4838-5942-4b53-9457a5cbddc3
   device for HP_Color_LaserJet_MFP_M277dw: 
hp:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9
   device for HP_Color_LaserJet_MFP_M277dw_fax: 
hpfax:/net/HP_Color_LaserJet_MFP_M277dw?ip=192.168.70.9
  MachineType: Hewlett-Packard HP EliteDesk 800 G1 SFF
  Papersize: letter
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd', 
'/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd', 
'/etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd'] failed with exit code 2: 
grep: /etc/cups/ppd/HP-Color-LaserJet-MFP-M277dw.ppd: Permission denied
   grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw.ppd: Permission denied
   grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M277dw_fax.ppd: Permission denied
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-17-generic 
root=UUID=55c021a7-ab18-4bc6-9ec0-8523c569e200 ro quiet splash vt.handoff=7
  SourcePackage: hplip
  UpgradeStatus: Upgraded to hirsute on 2021-05-14 (0 days ago)
  dmi.bios.date: 05/04/2018
  dmi.bios.release: 2.75
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L01 v02.75
  dmi.board.asset.tag: CZC42572LT
  dmi.board.name: 1998
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC42572LT
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrL01v02.75:bd05/04/2018:br2.75:svnHewlett-Packard:pnHPEliteDesk800G1SFF:pvr:rvnHewlett-Packard:rn1998:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.family: 103C_53307F G=D
  dmi.product.name: HP EliteDesk 800 G1 SFF
  dmi.product.sku: C8N26AV
  dmi.sys.vendor: Hewlett-Packard

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