Neither step 1 nor step 2 gave me anything unfortunately. I've commented out the the problem types field, so perhaps I'll get more useful data eventually. This is a rare occurrence.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1932979 Title: blank screen with cursor after login Status in gnome-shell package in Ubuntu: Incomplete Bug description: Ubuntu 20.04 on amd64. I came back to the machine after it was idle long enough for the screen to go blank. I can see the cursor move with the mouse, but nothing else. This is VT2. VT1 shows a login screen. I can get to console VTs as well and did so to file the report. I see the following in the system log that may be related: Jun 18 18:29:54 cerberus gnome-shell[4694]: g_signal_handler_disconnect: assertion 'handler_id > 0' failed Jun 18 18:29:54 cerberus gnome-shell[4694]: Source ID 3568871 was not found when attempting to remove it Jun 18 18:29:54 cerberus gnome-shell[4694]: Source ID 3568998 was not found when attempting to remove it Jun 18 18:29:54 cerberus gnome-shell[4694]: Source ID 3569045 was not found when attempting to remove it Jun 18 18:29:54 cerberus gnome-shell[4694]: [System monitor] applet disable Jun 18 18:29:54 cerberus gnome-shell[4694]: g_dbus_connection_emit_signal: assertion 'G_IS_DBUS_CONNECTION (connection)' failed ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-74.83-generic 5.4.114 Uname: Linux 5.4.0-74-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 CasperMD5CheckResult: skip Date: Fri Jun 18 19:33:55 2021 DistUpgraded: 2020-11-04 10:03:47,100 DEBUG running doUpdate() (showErrors=True) DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Radeon RX 480 [1043:04fb] InstallationDate: Installed on 2020-05-29 (385 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) MachineType: Supermicro X10DAi ProcEnviron: SHELL=/bin/bash LANG=en_US.UTF-8 TERM=linux XDG_RUNTIME_DIR=<set> PATH=(custom, user) ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-74-generic root=/dev/mapper/ubuntu--vg-root ro amdgpu.dc=0 SourcePackage: xorg Symptom: display UpgradeStatus: Upgraded to focal on 2020-11-04 (226 days ago) dmi.bios.date: 12/16/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3.2 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: X10DAI dmi.board.vendor: Supermicro dmi.board.version: 1.01 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To be filled by O.E.M. dmi.chassis.version: To be filled by O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3.2:bd12/16/2019:svnSupermicro:pnX10DAi:pvr123456789:rvnSupermicro:rnX10DAI:rvr1.01:cvnTobefilledbyO.E.M.:ct3:cvrTobefilledbyO.E.M.: dmi.product.family: SMC X10 dmi.product.name: X10DAi dmi.product.sku: 083615D9 dmi.product.version: 123456789 dmi.sys.vendor: Supermicro version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1932979/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
