** Package changed: ubuntu => alsa-driver (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1936721
Title: [USB-Audio - Saffire 6 USB, playback] No sound at all - unable to play any audio, but it works after unplugging and plugging in the device Status in alsa-driver package in Ubuntu: New Bug description: It sometimes happens, just like now, that I am unable to play any youtube or local file - when I click play, the progress bar does not move and there is no sound. I have to unplug and plug in the USB cable of the Saffire one time or several times to make it work again. It happened again and the report was made at that moment. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-59-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: michal 1327 F.... pulseaudio /dev/snd/pcmC2D0p: michal 52842 F...m speaker-test /dev/snd/controlC0: michal 1327 F.... pulseaudio /dev/snd/controlC1: michal 1327 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Jul 17 18:49:15 2021 InstallationDate: Installed on 2021-06-16 (30 days ago) InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:USB failed Symptom_AlsaPlaybackTestStderr: F a i l u r e t o r e s u m e : I n v a l i d a r g u m e n t Symptom_Card: Saffire 6 - Saffire 6 USB Symptom_Type: No sound at all Title: [USB-Audio - Saffire 6 USB, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/25/2019 dmi.bios.release: 5.13 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1.80 dmi.board.asset.tag: Default string dmi.board.name: Z390-A PRO (MS-7B98) dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: 1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.80:bd12/25/2019:br5.13:svnMicro-StarInternationalCo.,Ltd.:pnMS-7B98:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnZ390-APRO(MS-7B98):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0: dmi.product.family: Default string dmi.product.name: MS-7B98 dmi.product.sku: Default string dmi.product.version: 1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1936721/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
