Not sure I can add here as on 10.15.7 macOS However, there is some familiarity on this issue. I seem to recall having similer situ a few versions of TB back AND macOS, maybe that version. At the time I think i srted by setting the profile window at startup to appear and so I could then choose an existing profile already set - think I also copied one profile to another directory (folder) and renamed it and chose that from the Profile window
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1770587 Title: creation of new email account impossible in thunderbird Status in Mozilla Thunderbird: Confirmed Status in thunderbird package in Ubuntu: Confirmed Bug description: With Ubuntu 18.04, creation of new email account is not possible. You have a first screen "Would you like a new email address?" and no button is active I have restarted with add-on disabled but same issue ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: thunderbird 1:52.7.0+build1-0ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jmax 2698 F.... pulseaudio BuildID: 20180416164209 Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Fri May 11 10:07:03 2018 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Français Language Pack - langpack...@thunderbird.mozilla.org English (GB) Language Pack - langpack-en...@thunderbird.mozilla.org Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd} InstallationDate: Installed on 2016-01-31 (830 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) IpRoute: default via 192.168.0.254 dev wlo1 proto dhcp metric 600 10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1 linkdown 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 192.168.0.0/24 dev wlo1 proto kernel scope link src 192.168.0.32 metric 600 MostRecentCrashID: bp-da66c229-e498-447a-8233-47b610170721 PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=52.7.0/20180416164209 (In use) RunningIncompatibleAddons: True SourcePackage: thunderbird UpgradeStatus: Upgraded to bionic on 2018-04-28 (12 days ago) dmi.bios.date: 07/20/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1A dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3581 dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr058F110000244610000620100:rvnHewlett-Packard:rn3581:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion dv6 Notebook PC dmi.product.version: 058F110000244610000620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/thunderbird/+bug/1770587/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp