Not sure I can add here as on 10.15.7 macOS

However, there is some familiarity on this issue. I seem to recall
having similer situ a few versions of TB back AND macOS, maybe that
version. At the time I think i srted by setting the profile window at
startup to appear and so I could then choose an existing profile already
set - think I also copied one profile to another directory (folder) and
renamed it and chose that from the Profile window

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https://bugs.launchpad.net/bugs/1770587

Title:
  creation of new email account impossible in thunderbird

Status in Mozilla Thunderbird:
  Confirmed
Status in thunderbird package in Ubuntu:
  Confirmed

Bug description:
  With Ubuntu 18.04, creation of new email account is not possible.
  You have a first screen "Would you like a new email address?" and no button 
is active

  I have restarted with add-on disabled but same issue

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: thunderbird 1:52.7.0+build1-0ubuntu1
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jmax       2698 F.... pulseaudio
  BuildID: 20180416164209
  Channel: Unavailable
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 11 10:07:03 2018
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions:
   Français Language Pack - langpack...@thunderbird.mozilla.org
   English (GB) Language Pack - langpack-en...@thunderbird.mozilla.org
   Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
  InstallationDate: Installed on 2016-01-31 (830 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  IpRoute:
   default via 192.168.0.254 dev wlo1 proto dhcp metric 600 
   10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1 linkdown 
   172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 
   192.168.0.0/24 dev wlo1 proto kernel scope link src 192.168.0.32 metric 600
  MostRecentCrashID: bp-da66c229-e498-447a-8233-47b610170721
  PrefSources: prefs.js
  Profiles: Profile0 (Default) - LastVersion=52.7.0/20180416164209 (In use)
  RunningIncompatibleAddons: True
  SourcePackage: thunderbird
  UpgradeStatus: Upgraded to bionic on 2018-04-28 (12 days ago)
  dmi.bios.date: 07/20/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.1A
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3581
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 10.31
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr058F110000244610000620100:rvnHewlett-Packard:rn3581:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
  dmi.product.name: HP Pavilion dv6 Notebook PC
  dmi.product.version: 058F110000244610000620100
  dmi.sys.vendor: Hewlett-Packard

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