Thank you for your bug report. Could you add the output of 
$ libwacom-list-local-devices
?

** Changed in: gnome-control-center (Ubuntu)
   Importance: Undecided => Low

** Changed in: gnome-control-center (Ubuntu)
       Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1948665

Title:
  No stylus found for Wacom HID 49A3 Pen (Latitude 7320)

Status in gnome-control-center package in Ubuntu:
  Incomplete

Bug description:
  I have a Dell Latitude 7320 Detachable with a 7320 Detachable Active
  Pen (PN7320A). The pen mostly works, aside from a periodic bug
  (https://github.com/linuxwacom/input-wacom/issues/281). It shows up as
  a Wacom pen from libinput:

  Device:           Wacom HID 49A3 Pen
  Kernel:           /dev/input/event4
  Group:            6
  Seat:             seat0, default
  Size:             274x183mm
  Capabilities:     tablet 
  Tap-to-click:     n/a
  Tap-and-drag:     n/a
  Tap drag lock:    n/a
  Left-handed:      n/a
  Nat.scrolling:    n/a
  Middle emulation: n/a
  Calibration:      identity matrix
  Scroll methods:   none
  Click methods:    none
  Disable-w-typing: n/a
  Accel profiles:   none
  Rotation:         n/a

  I cannot configure it via the Wacom Tablet settings in the control
  center. It always says "No stylus found" despite being able to use the
  stylus with applications such as Xournal++.

  ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: gnome-control-center 1:40.0-1ubuntu5
  Uname: Linux 5.15.0-rc4-soffixes x86_64
  ApportVersion: 2.20.11-0ubuntu70
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct 25 13:47:11 2021
  InstallationDate: Installed on 2021-10-12 (12 days ago)
  InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
  SourcePackage: gnome-control-center
  UpgradeStatus: Upgraded to impish on 2021-10-14 (10 days ago)

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