Public bug reported:

External Jack produce garbled sound

We tried alc293-dell1 and alc293-dell , but it does not change anything

It seems it was working with some older 5.11 kernel

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.12
ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-38-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pandora    3069 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Fri Nov  5 12:06:01 2021
InstallationDate: Installed on 2020-10-13 (387 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/24/2020
dmi.bios.release: 7.4
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.04
dmi.board.asset.tag: Tag 12345
dmi.board.name: NL4x_NL5xLU
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.ec.firmware.release: 7.2
dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: NL4x_NL5xLU
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pandora    3069 F.... pulseaudio
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-10-13 (387 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Package: pulseaudio 1:13.99.1-1ubuntu3.12
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
Tags:  focal
Uname: Linux 5.11.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 09/24/2020
dmi.bios.release: 7.4
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.04
dmi.board.asset.tag: Tag 12345
dmi.board.name: NL4x_NL5xLU
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.ec.firmware.release: 7.2
dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: NL4x_NL5xLU
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug apport-collected focal

** Tags added: apport-collected

** Description changed:

  External Jack produce garbled sound
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3.12
  ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22
  Uname: Linux 5.11.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pandora    3069 F.... pulseaudio
  CasperMD5CheckResult: skip
  Date: Fri Nov  5 12:06:01 2021
  InstallationDate: Installed on 2020-10-13 (387 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/24/2020
  dmi.bios.release: 7.4
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.07.04
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: NL4x_NL5xLU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.ec.firmware.release: 7.2
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: NL4x_NL5xLU
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.21
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  pandora    3069 F.... pulseaudio
+ CasperMD5CheckResult: skip
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-10-13 (387 days ago)
+ InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
+ Package: pulseaudio 1:13.99.1-1ubuntu3.12
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=fr_FR.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ Tags:  focal
+ Uname: Linux 5.11.0-38-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: N/A
+ _MarkForUpload: True
+ dmi.bios.date: 09/24/2020
+ dmi.bios.release: 7.4
+ dmi.bios.vendor: INSYDE Corp.
+ dmi.bios.version: 1.07.04
+ dmi.board.asset.tag: Tag 12345
+ dmi.board.name: NL4x_NL5xLU
+ dmi.board.vendor: Notebook
+ dmi.board.version: Not Applicable
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: No Enclosure
+ dmi.chassis.version: N/A
+ dmi.ec.firmware.release: 7.2
+ dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
+ dmi.product.family: Not Applicable
+ dmi.product.name: NL4x_NL5xLU
+ dmi.product.sku: Not Applicable
+ dmi.product.version: Not Applicable
+ dmi.sys.vendor: Notebook

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1949958

Title:
  External Jack produce garbled sound with alc293

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  External Jack produce garbled sound

  We tried alc293-dell1 and alc293-dell , but it does not change
  anything

  It seems it was working with some older 5.11 kernel

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3.12
  ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22
  Uname: Linux 5.11.0-38-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pandora    3069 F.... pulseaudio
  CasperMD5CheckResult: skip
  Date: Fri Nov  5 12:06:01 2021
  InstallationDate: Installed on 2020-10-13 (387 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/24/2020
  dmi.bios.release: 7.4
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.07.04
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: NL4x_NL5xLU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.ec.firmware.release: 7.2
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: NL4x_NL5xLU
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pandora    3069 F.... pulseaudio
  CasperMD5CheckResult: skip
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-10-13 (387 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  Package: pulseaudio 1:13.99.1-1ubuntu3.12
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  Tags:  focal
  Uname: Linux 5.11.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: N/A
  _MarkForUpload: True
  dmi.bios.date: 09/24/2020
  dmi.bios.release: 7.4
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.07.04
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: NL4x_NL5xLU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.ec.firmware.release: 7.2
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: NL4x_NL5xLU
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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