Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1949618 Title: system locks up when selection one of top 2 items in dash Status in gnome-shell package in Ubuntu: Incomplete Bug description: This bug occurs when using the cursor to select one of the top two icons on the DASH area of the Ubuntu desktop. When the system is under load and I click the cursor on one of the two icons, the cursor freezes and the system is unresponsive, requiring a power down reboot to recover. Description: Ubuntu 21.04 Release: 21.04 ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: dash 0.5.11+git20200708+dd9ef66+really0.5.11+git20200708+dd9ef66-5ubuntu1 ProcVersionSignature: Ubuntu 5.11.0-38.42-generic 5.11.22 Uname: Linux 5.11.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu65.4 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Wed Nov 3 09:56:31 2021 InstallationDate: Installed on 2021-03-06 (241 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: dash UpgradeStatus: Upgraded to hirsute on 2021-06-10 (145 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1949618/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp