Re-installing the printer using the CUPS browser interface solved the issue. There seem to be some difference between this method and using the Ubuntu Settings tool. Issue is resolved.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-screenshot in Ubuntu. https://bugs.launchpad.net/bugs/1944727 Title: Screen shot leaves HP printer in non-working state Status in gnome-screenshot package in Ubuntu: New Bug description: This is a weird bug and difficult to debug. However: I have Ubuntu 21.04 fully updated as of 2021-09-23. Printing something that has been captured by gnome-screenshot will print fine with my HP Color Laserjet Pro M477fdw printer. However, it will leave the printer in a state where any subsequent print will fail, regardless of document or machine. Even printing from a Macbook Air will fail. The printer reports any subsequent file to be printed as corrupt and nothing comes out. The only way to recover from this state is to power-cycle the printer. This ONLY happen with screenshots. It happens BOTH when the screenshot has been pasted into Libre Office, and when the screenshot has been saved to a .png and printed from Image Viewer. This issue does however NOT happen on my CANON Pro 100 inkjet printer. So blame the printer, yes, but I have not been able to repeat it without gnome-screenshot. It's the common factor. Before Ubuntu 21.04 the default screen capture program was different, or at least it looked different, but previously I had no problem. I have been running Ubuntu with this printer for many years. Summary: I can only print screenshots once. I expect to be able to print two screen shots in sequence without requiring to power cycle the printer in between. I can upload an example file (that only print once) if required. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-screenshot/+bug/1944727/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp