Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Tags added: impish ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964274 Title: gnome-shell crashes after tracker-extract-3 reports "Not a JPEG file: starts with 0x89 0x50" Status in gnome-shell package in Ubuntu: Incomplete Status in xwayland package in Ubuntu: Incomplete Bug description: System : Ubuntu 21.10 Kernel 5.13.0-35 Session : Wayland Each time I try to rip a CD with "abcde" gnome-shell crashes What I understand from the logs : Before the CD is ripped, abcde downloads a picture (from internet) as a cover of the CD. When tracker-extract discovers this picture something bad happens. Then gnome-shell crashes. After the crash (and re-login into Ubuntu) I can resume the ripping process as the picture has been cached by abcde, and tracker-extract does not interact again with it. Obviously the problem is back for each new CD. The problem appeared quite recently, probably less than 1 month ago. Logs : 00:13:06 host dbus-daemon[3541]: [session uid=1000 pid=3541] Activating via systemd: service name='org.freedesktop.Tracker3.Miner.Extract' unit='tracker-extract-3.service' requested by ':1.8' (uid=1000 pid=3573 comm="/usr/libexec/tracker-mi> 00:13:06 host systemd[3523]: Starting Tracker metadata extractor... 00:13:06 host dbus-daemon[3541]: [session uid=1000 pid=3541] Successfully activated service 'org.freedesktop.Tracker3.Miner.Extract' 00:13:06 host systemd[3523]: Started Tracker metadata extractor. 00:13:14 host tracker-extract-3[11545]: Not a JPEG file: starts with 0x89 0x50 00:13:14 host tracker-extract[11545]: Task for 'file:///home/user/Downloads/abcde.a80c7f0c/cover.jpg' finished with error: Could not get any metadata for uri:'file:///home/user/Downloads/abcde.a80c7f0c/cover.jpg' and mime:'image/jpeg' 00:13:14 host gnome-shell[3640]: WL: file descriptor expected, object (6), message create_pool(nhi) 00:13:14 host gnome-shell[3640]: WL: error in client communication (pid 3640) 00:13:14 host gnome-shell[4456]: (EE) 00:13:14 host gnome-shell[4456]: Fatal server error: 00:13:14 host gnome-shell[4456]: (EE) wl_display@1: error 1: invalid arguments for wl_shm@6.create_pool 00:13:14 host gnome-shell[4456]: (EE) 00:13:14 host gnome-shell[3640]: Connection to xwayland lost To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964274/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp