** Changed in: deja-dup (Ubuntu) Status: New => Triaged ** Changed in: deja-dup (Ubuntu) Importance: Undecided => Medium
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to deja-dup in Ubuntu. https://bugs.launchpad.net/bugs/1962593 Title: SMB Mount to backup directory prevents mounting parent directory Status in Déjà Dup: New Status in Duplicity: New Status in deja-dup package in Ubuntu: Triaged Bug description: May also apply to the "duplicity" package and is related to network "mount"s: To reproduce: * Set up a writeable SMB share: smb://1.2.3.4/backup * Create a subdir: smb://1.2.3.4/backup/UbuntuBackup * Using "deja-dup" -> "Storage location" set: Storage location: Network Server Network Location: smb://1.2.3.4/backup/UbuntuBackup Folder: MyMachineBackup * REBOOT THE MACHINE (or clear any cached mounts to "smb://1.2.3.4/backup") * Select "deja-dup" -> "Overview" -> "Back Up Now..." * Allow the backup to start, but not finish * Go to Nautilus (file browser) -> "+ Other Locations" - At the bottom set "Connect to server" to: smb://1.2.3.4/backup Result: * The parent SMB directory "smb://1.2.3.4/backup" is inaccessible because the "UbuntuBackup" subdir is currently mounted * Can happen at semi-random times if the backup is on a schedule * This is especially a problem when backing up remotely over a VPN which can take a long time * Prevents access to all parent folders of the backup folder * Nautilus will hang, unable to mount the "backup" parent directory * Also a problem if the "smb://1.2.3.4/backup" folder is bookmarked in nautilus * This problem is persistent throughout backup process and for a period of time afterwards until the mount to "UbuntuBackup" times out or the backup process exits Possible solutions: * Add a configuration option to deja-dup/duplicity to specify the "Share root" and mount that first before accessing the configured "Network Location" * Have deja-dup or duplicity attempt to mount the parent directory/directories first by starting at the root of the SMB share and walking down the directory tree until a successful mount is made. In the above example, start by attempting to mount "smb://1.2.3.4/backup" first and then "smb://1.2.3.4/backup/UbuntuBackup" (in the case of deeper folder structures, try each one successively) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: deja-dup 40.7-0ubuntu1 ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-30-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Mar 1 08:51:47 2022 ExecutablePath: /usr/bin/deja-dup InstallationDate: Installed on 2021-09-13 (168 days ago) InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819) ProcEnviron: XDG_RUNTIME_DIR=<set> SHELL=/bin/bash PATH=(custom, user) LANG=en_US.UTF-8 SourcePackage: deja-dup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/deja-dup/+bug/1962593/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp