Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor Status in gnome-shell package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: I didn't encounter this bug with ubuntu 21.10 and when I tried to use x11 in 22.04 everything was fine, so it seems to be related to mutter42. And my computer is an amd 47 4800u machine and should only have one integrated graphics card ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42.0-2ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30 Uname: Linux 5.15.0-25-generic x86_64 ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Apr 24 00:38:15 2022 DisplayManager: gdm3 InstallationDate: Installed on 2022-04-23 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) RelatedPackageVersions: mutter-common 42.0-3ubuntu2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp