Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1970015
Title:
[Inspiron 5675, Realtek ALC3861, Green Headphone Out, Front] fails
when unplugging and replugging the headphones
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
Insert a headset to line-out jack.
Expected results: System should detect line-out port and sound output
through line-out jack.
Actual results: Can't detect external headset via line-out jack.
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Every time that I unplug my headphones from my front plug and that I
re-plug them, the system doesn't detect that they've been re-plugged.
My solution so far has been to kill the pulseaudio process and to
force alsa to reload manually in order to have my headphones detected
back again. One other option is to reboot the system. When the
headphones are not working, they do not show up in the sound settings.
I've had this bug on Ubuntu 20.04, Ubuntu 21.10, Ubuntu 22.04, Linux
Mint LMDE 5, Linux Mint 20.3 and on Fedora 35. On Windows 10 and
AlmaLinux 8.5, I don't have this problem, so it is not a hardware
issue.
Edit: I have done some testing and I have realized that this issue
only affects me when using a Linux kernel above version 5. I have just
tried to run Ubuntu 18.04.1 (kernel 4.15) and I didn't run into the
same issue. Meanwhile, on Ubuntu 18.04.6 (kernel 5.4), I have run into
the same issue. AlmaLinux 8.5 runs on kernel 4.18, so it looks like
the issue appeared with the version 5 of the Linux kernel, regardless
of the distro being used.
Edit 2: It really looks like the same type of issue as mentioned here.
It says that the bug was fixed in kernel 4.13, but it looks like it
reappeared again.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1740971
ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.13.0-40.45-generic 5.13.19
Uname: Linux 5.13.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu71.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: emile 2624 F.... pulseaudio
/dev/snd/pcmC1D0c: emile 2624 F...m pulseaudio
/dev/snd/pcmC1D0p: emile 2624 F...m pulseaudio
/dev/snd/controlC0: emile 2624 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 23 03:14:31 2022
InstallationDate: Installed on 2021-10-30 (174 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Family 17h (Models 00h-0fh) HD Audio Controller - HD-Audio
Generic
Symptom_Jack: Green Headphone Out, Front
Symptom_PulseAudioLog:
avr 23 03:10:36 emile-Inspiron-5675 systemd[1394]: pulseaudio.service:
Deactivated successfully.
avr 23 03:10:46 emile-Inspiron-5675 systemd[1394]: pulseaudio.socket:
Deactivated successfully.
Symptom_Type: Sound works for a while, then breaks
Title: [Inspiron 5675, Realtek ALC3861, Green Headphone Out, Front] fails
after a while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/14/2020
dmi.bios.release: 5.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.1
dmi.board.name: 07PR60
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.4.1
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.1:bd10/14/2020:br5.3:svnDellInc.:pnInspiron5675:pvr1.4.1:rvnDellInc.:rn07PR60:rvrA00:cvnDellInc.:ct3:cvr1.4.1:sku07EE:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5675
dmi.product.sku: 07EE
dmi.product.version: 1.4.1
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2022-01-08T17:09:20.988917
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