Thanks for the bug report.
This sounds like a hardware problem, most likely just new batteries are
required.
Wired mice or wireless with a dongle use the same code paths so clearly
that's working for some mice. I don't think there's any software bug
here.
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: New => Invalid
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1973240
Title:
Wireless mouse shows up under `lsusb` list but doesn't control the
cursor
Status in linux package in Ubuntu:
Invalid
Bug description:
What happens:
Wireless mouse shows up under `lsusb` list but doesn't control the
cursor.
Expected behavior:
The mouse controls the cursor.
Background:
I purchased a "Mini 2.4 GHz Wireless Optical Mini Finger Mouse Mice
For Laptop PC Computers" (https://www.ebay.com/itm/283656756166) and
plugged it into my laptop. Although this mouse appears under lsusb, it
does not control the cursor. Other usb mice work, but not this one.
Uniquely, this mouse uses a wireless dongle and some form of laser
tracking, while my other peripherals are 'ordinary': a wired laster
mouse and usb wired keyboard.
Ubuntu version:
```
jacob:~/ $ lsb_release -rd
[15:12:52]
Description: Ubuntu 20.04.4 LTS
Release: 20.04
```
lsusb (with not working, wireless mouse dongle inserted):
```
jacob:~/ $ lsusb
[15:13:02]
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc.
Integrated_Webcam_HD
Bus 001 Device 016: ID 0250:3412 Genius Wireless Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
```
lsusb (with no usb mouse):
```
jacob:~/ $ lsusb
[15:13:44]
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc.
Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
```
lsusb (with working, wired mouse):
```
jacob:~/ $ lsusb
[15:14:32]
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc.
Integrated_Webcam_HD
Bus 001 Device 017: ID 1c4f:0034 SiGma Micro Usb Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
```
dmesg output:
- no usb peripherals: [see attatched file `dmesg_no_peripherals.txt`]
- wired mouse (works): [see attatched file `dmesg_wired_mouse.txt`]
- wireless mouse (doesn't work): [see attatched file
`dmesg_wireless_mouse.txt`]
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-109.123-generic 5.4.178
Uname: Linux 5.4.0-109-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.23
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu May 12 14:58:18 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
v4l2loopback, 0.12.3, 5.4.0-107-generic, x86_64: installed
v4l2loopback, 0.12.3, 5.4.0-109-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA
controller])
Subsystem: Dell HD Graphics 620 [1028:07a8]
Subsystem: Dell GM108M [GeForce 930MX] [1028:07a8]
InstallationDate: Installed on 2020-11-03 (555 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc.
Integrated_Webcam_HD
Bus 001 Device 016: ID 0250:3412 Genius Wireless Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
|__ Port 1: Dev 16, If 0, Class=Human Interface Device, Driver=usbhid,
12M
|__ Port 5: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 5: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
MachineType: Dell Inc. Latitude 5580
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-109-generic
root=UUID=51015d56-7d65-470e-9290-eaa3eab354c5 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.17.1
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.17.1:bd01/07/2020:svnDellInc.:pnLatitude5580:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Latitude
dmi.product.name: Latitude 5580
dmi.product.sku: 07A8
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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