Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: firefox (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1987911

Title:
  package firefox 104.0+build3-0ubuntu0.20.04.1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 1

Status in firefox package in Ubuntu:
  Confirmed

Bug description:
  eerror

  ProblemType: Package
  DistroRelease: Ubuntu 22.04
  Package: firefox 104.0+build3-0ubuntu0.20.04.1
  ProcVersionSignature: Ubuntu 5.15.0-46.49~20.04.1-generic 5.15.39
  Uname: Linux 5.15.0-46-generic x86_64
  NonfreeKernelModules: aufs
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  europassistance   2340 F.... pulseaudio
   /dev/snd/controlC0:  europassistance   2340 F.... pulseaudio
  BuildID: 20220818191623
  CasperMD5CheckResult: unknown
  Channel: Unavailable
  Date: Fri Aug 26 20:59:33 2022
  ErrorMessage: new firefox package pre-installation script subprocess returned 
error exit status 1
  ForcedLayersAccel: False
  InstallationDate: Installed on 2022-03-09 (170 days ago)
  InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
  IpRoute:
   default via 192.168.1.254 dev wlp1s0 proto dhcp metric 600 
   169.254.0.0/16 dev br-b0b9255f7446 scope link metric 1000 linkdown 
   172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 
   172.18.0.0/16 dev br-b0b9255f7446 proto kernel scope link src 172.18.0.1 
linkdown 
   192.168.1.0/24 dev wlp1s0 proto kernel scope link src 192.168.1.124 metric 
600
  NoProfiles: True
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal, 
3.10.4-0ubuntu2
  PythonDetails: N/A
  RebootRequiredPkgs: Error: path contained symlinks.
  RelatedPackageVersions:
   dpkg 1.21.1ubuntu2.1
   apt  2.4.7
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Title: package firefox 104.0+build3-0ubuntu0.20.04.1 failed to 
install/upgrade: new firefox package pre-installation script subprocess 
returned error exit status 1
  UpgradeStatus: Upgraded to jammy on 2022-08-26 (0 days ago)
  dmi.bios.date: 11/12/2021
  dmi.bios.release: 7.1
  dmi.bios.vendor: HP
  dmi.bios.version: T82 Ver. 01.07.01
  dmi.board.name: 8895
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 43.25.00
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.ec.firmware.release: 67.37
  dmi.modalias: 
dmi:bvnHP:bvrT82Ver.01.07.01:bd11/12/2021:br7.1:efr67.37:svnHP:pnHPEliteBook845G8NotebookPC:pvr:rvnHP:rn8895:rvrKBCVersion43.25.00:cvnHP:ct10:cvr:sku458Z6EA#ABF:
  dmi.product.family: 103C_5336AN HP EliteBook
  dmi.product.name: HP EliteBook 845 G8 Notebook PC
  dmi.product.sku: 458Z6EA#ABF
  dmi.sys.vendor: HP

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