The followings seem the same problems. https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1986841 https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1946016 Title: Unable to print via usb (HP Deskjet 6980) Status in cups package in Ubuntu: Confirmed Bug description: I'm unable to print documents via usb connection (HP Deskjet 6980). There is no connection problem, (lsusb: Bus 001 Device 040: ID 03f0:8804 HP, Inc DeskJet 6980 series correctly detected), it just doesn't work... ProblemType: Bug DistroRelease: Ubuntu 21.04 Package: cups 2.3.3op2-3ubuntu3 ProcVersionSignature: Ubuntu 5.11.0-37.41-generic 5.11.22 Uname: Linux 5.11.0-37-generic x86_64 ApportVersion: 2.20.11-0ubuntu65.3 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Mon Oct 4 18:42:29 2021 InstallationDate: Installed on 2019-06-03 (853 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Lpstat: device for Deskjet-6980-series: usb://HP/Deskjet%206980%20series?serial=MY796BS11G04Q7 device for HP-Color-LaserJet-CM4540-MFP: socket://158.227.246.36:9100 MachineType: LG Electronics 13Z990-G.AA52B Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Color-LaserJet-CM4540-MFP.ppd', '/etc/cups/ppd/Deskjet-6980-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Color-LaserJet-CM4540-MFP.ppd: Permission denied grep: /etc/cups/ppd/Deskjet-6980-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-37-generic root=UUID=30e4f9a7-3fb6-4a39-a72e-b1a51a899771 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/29/2019 dmi.bios.release: 0.1 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: W1ZD1180 X64 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 13Z990 dmi.board.vendor: LG Electronics dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LG Electronics dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrW1ZD1180X64:bd01/29/2019:br0.1:svnLGElectronics:pn13Z990-G.AA52B:pvr0.1:sku:rvnLGElectronics:rn13Z990:rvrFAB1:cvnLGElectronics:ct10:cvr0.1: dmi.product.family: Z Series dmi.product.name: 13Z990-G.AA52B dmi.product.version: 0.1 dmi.sys.vendor: LG Electronics To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1946016/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
