2nd Additionally ... this is the error that I get in the console when launching the snap version ... I'm wondering if this particular document is trying to phone home or something ...
Error registering document: GDBus.Error:org.freedesktop.DBus.Error.AccessDenied: An AppArmor policy prevents this sender from sending this message to this recipient; type="method_call", sender=":1.949" (uid=1000 pid=368136 comm="/snap/evince/1020/usr/bin/evince ./Galvanize_Stude" label="snap.evince.evince (enforce)") interface="org.gnome.evince.Daemon" member="RegisterDocument" error name="(unset)" requested_reply="0" destination="org.gnome.evince.Daemon" (bus) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to poppler in Ubuntu. https://bugs.launchpad.net/bugs/1944453 Title: PDF documents signed with DocuSign show the error message "The document contains no pages" Status in poppler package in Ubuntu: Fix Released Bug description: Steps to reproduce: --- 1. Open a document signed with DocuSign Expected behaviour: --- Document opens fine Actual behaviour: --- Evince refuses to display the document, with the error message "The document contains no pages". If document is opened with `pdftotext`, the output is: ``` Syntax Error: Gen inside xref table too large (bigger than INT_MAX) Syntax Error: Invalid XRef entry 3 Syntax Error: Top-level pages object is wrong type (null) Command Line Error: Wrong page range given: the first page (1) can not be after the last page (0). ``` Other information --- This appears to be a bug in libpoppler, described at https://stackoverflow.com/questions/66636441/pdf2image-library- failing-to-read-pdf-signed-using-docusign and https://gitlab.freedesktop.org/poppler/poppler/-/issues/1014 . I believe that bumping the version of Poppler and/or Evince will solve the issue, though I have no way to test this as compiling from source is a significant undertaking. I do not have a public sample document that I could share, but examples of DocuSigned documents should be available online. Ubuntu version: 20.04 LTS (up to date) Evince version: 3.36.10 (official package) Poppler version: 0.86.1-0ubuntu1 (official package) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/poppler/+bug/1944453/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
