No we can't process .crash files manually. Can you check to see if Xorg logged messages about the crash in the seconds prior to Thu Jan 5 14:09:26 2023?... Xorg likes to handle its own crashes which sometimes causes us problems. We don't get clean crash reports from Xorg, or that we don't get useful symbols in its bespoke crash logger.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/2001922 Title: Xorg crash Status in xorg-server package in Ubuntu: Incomplete Bug description: My Ubuntu 22.04.1 LTS installation crashes, but I was not able to figure out how to reproducibly trigger the crash. The last time it happened was with firefox and zoom running, the display suddenly went black and after a few seconds the X login screen appeared, my session gone. There are files in /var/crash/ -rw-r--r-- 1 root whoopsie 0 Jan 5 14:09 _usr_lib_xorg_Xorg.0.upload -rw-r----- 1 root whoopsie 12792518 Jan 5 14:09 _usr_lib_xorg_Xorg.0.crash -rw------- 1 whoopsie whoopsie 37 Jan 5 14:09 _usr_lib_xorg_Xorg.0.uploaded -rw-r--r-- 1 petr whoopsie 0 Jan 5 14:13 _usr_bin_xfsettingsd.1000.upload -rw-r----- 1 petr whoopsie 516897 Jan 5 14:13 _usr_bin_xfsettingsd.1000.crash -rw------- 1 whoopsie whoopsie 37 Jan 5 14:13 _usr_bin_xfsettingsd.1000.uploaded -rw-r--r-- 1 petr whoopsie 0 Jan 5 14:13 _opt_zoom_zoom.1000.upload -rw-r----- 1 petr whoopsie 46590288 Jan 5 14:13 _opt_zoom_zoom.1000.crash -rw------- 1 whoopsie whoopsie 37 Jan 5 14:13 _opt_zoom_zoom.1000.uploaded and .xsession-errors.old ends with (xfwm4:8122): xfwm4-WARNING **: 14:11:00.736: unmanaged net_wm_state (window 0x6000049, atom "_NET_WM_STATE_STAYS_ON_TOP") (xfwm4:10847): Gtk-WARNING **: 14:13:01.216: cannot open display: :0.0 Exiting due to channel error. Failed to parse arguments: Cannot open display: :0.0 Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. (xfsettingsd:10849): xfsettingsd-ERROR **: 14:13:01.239: Unable to open display. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. (xfwm4:10854): Gtk-WARNING **: 14:13:01.244: cannot open display: :0.0 Failed to parse arguments: Cannot open display: :0.0 (xfwm4:10860): Gtk-WARNING **: 14:13:01.264: cannot open display: :0.0 (xfwm4:10863): Gtk-WARNING **: 14:13:01.280: cannot open display: :0.0 Failed to parse arguments: Cannot open display: :0.0 (xfwm4:10865): Gtk-WARNING **: 14:13:01.293: cannot open display: :0.0 Failed to parse arguments: Cannot open display: :0.0 Failed to parse arguments: Cannot open display: :0.0 Invalid MIT-MAGIC-COOKIE-1 keyxset: unable to open display ":0.0" Invalid MIT-MAGIC-COOKIE-1 keyxset: unable to open display ":0.0" Invalid MIT-MAGIC-COOKIE-1 keyxset: unable to open display ":0.0" Invalid MIT-MAGIC-COOKIE-1 keyxset: unable to open display ":0.0" Is it safe and useful to upload the files from /var/crash/? ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 5.13.0-35.40-generic 5.13.19 Uname: Linux 5.13.0-35-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: XFCE Date: Thu Jan 5 14:17:42 2023 DistUpgraded: 2022-12-25 11:03:07,557 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py' DistroCodename: jammy DistroVariant: ubuntu DkmsStatus: virtualbox/6.1.38, 5.13.0-35-generic, x86_64: installed virtualbox/6.1.38, 5.15.0-56-generic, x86_64: installed GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Cezanne [1002:1638] (rev c1) (prog-if 00 [VGA controller]) Subsystem: Lenovo Cezanne [17aa:3f96] InstallationDate: Installed on 2021-11-07 (424 days ago) InstallationMedia: Xubuntu 21.10 "Impish Indri" - Release amd64 (20211012) MachineType: LENOVO 20YA ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-35-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: Upgraded to jammy on 2022-12-25 (11 days ago) dmi.bios.date: 09/23/2021 dmi.bios.release: 1.27 dmi.bios.vendor: LENOVO dmi.bios.version: GMCN27WW dmi.board.asset.tag: No Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: ThinkBook 13s G3 ACN dmi.ec.firmware.release: 1.19 dmi.modalias: dmi:bvnLENOVO:bvrGMCN27WW:bd09/23/2021:br1.27:efr1.19:svnLENOVO:pn20YA:pvrThinkBook13sG3ACN:rvnLENOVO:rnLNVNB161216:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrThinkBook13sG3ACN:skuLENOVO_MT_20YA_BU_idea_FM_ThinkBook13sG3ACN: dmi.product.family: ThinkBook 13s G3 ACN dmi.product.name: 20YA dmi.product.sku: LENOVO_MT_20YA_BU_idea_FM_ThinkBook 13s G3 ACN dmi.product.version: ThinkBook 13s G3 ACN dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.110-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.5-0ubuntu0.1 version.libgl1-mesa-glx: libgl1-mesa-glx 22.0.5-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.5 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/2001922/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
