Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: nvidia-graphics-drivers-525 (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1876632
Title:
[nvidia] Corrupted/missing shell textures when switching users or
resuming from suspend
Status in GNOME Shell:
New
Status in Mutter:
Fix Released
Status in OEM Priority Project:
Confirmed
Status in gnome-shell package in Ubuntu:
Triaged
Status in mutter package in Ubuntu:
Triaged
Status in nvidia-graphics-drivers-440 package in Ubuntu:
Triaged
Status in nvidia-graphics-drivers-460 package in Ubuntu:
Triaged
Status in nvidia-graphics-drivers-470 package in Ubuntu:
Triaged
Status in nvidia-graphics-drivers-510 package in Ubuntu:
Triaged
Status in nvidia-graphics-drivers-525 package in Ubuntu:
Confirmed
Bug description:
[Impact]
The Nvidia driver corrupts and/or forgets its textures when resuming
from suspend, by design. Documented here:
https://www.khronos.org/registry/OpenGL/extensions/NV/NV_robustness_video_memory_purge.txt
Although it's so awkward to implement everywhere that realistically
compositors will never support it fully. Instead we're waiting for an
Nvidia driver fix.
*NOTE* that this is actually not a common problem because the system
must be using Nvidia as the primary GPU to be affected. So generally
only desktop users will encounter the bug, not laptops. And even then,
only desktops that use suspend/resume and VT switching may trigger it,
if ever. Even in development the bug cannot be reproduced reliably.
[Workarounds]
* Always log into a Xorg session and if corruption occurs then type:
Alt+F2, R, Enter
*
https://download.nvidia.com/XFree86/Linux-x86_64/510.54/README/powermanagement.html#PreserveAllVide719f0
[Test Plan]
[Where problems could occur]
[Original Bug Report]
I recently installed ubuntu 20.04 on my computer, and I am running
into an issue when I do the following:
* Login with a user on desktop
* Select switch user, and login as second user
* Switch user again, and return to original user
At this point, text and icons in the menubar / sidebar are corrupted.
Text and icons in normal windows appear correctly. I have attached a
screenshot of what this looks like.
Screenshots: https://imgur.com/a/3ZFDLMc
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.09.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:09:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26
UTC 2020
GCC version:
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun May 3 18:12:45 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation GP104 [GeForce GTX 1070] [10de:1b81] (rev a1) (prog-if 00
[VGA controller])
Subsystem: ASUSTeK Computer Inc. GP104 [GeForce GTX 1070] [1043:85a0]
InstallationDate: Installed on 2020-05-03 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Gigabyte Technology Co., Ltd. AX370-Gaming
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/19/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: Default string
dmi.board.name: AX370-Gaming-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: se1
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/19/2017:svnGigabyteTechnologyCo.,Ltd.:pnAX370-Gaming:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnAX370-Gaming-CF:rvrse1:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: AX370-Gaming
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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