Public bug reported: Hi Devs,
Hope you're all keeping well. The problem I have is similar to: https://answers.launchpad.net/ubuntu/+question/699306 Basically Bluetooth doesn't work on installed Ubuntu 22.04.2 neither the laptop (Dell Inspirion 7577) internal device (Intel 8265) or a USB dongle (not sure it was recommended for raspberry pi and works on desktop with 22.04 just fine: 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode). It works fine in a live USB image on the same laptop. I get the following with rfkill: rfkill list all 1: hci1: Bluetooth Soft blocked: yes Hard blocked: no 2: phy0: Wireless LAN Soft blocked: no Hard blocked: no 3: hci0: Bluetooth Soft blocked: yes Hard blocked: no - Unblocking with rfkill doesn't work - Restarting bluetooth doesn't work - Getting another device doesn't work I recall having issues with WiFi around the time I got the laptop, and recall changing settings for that - but I couldn't tell you what they were (~2017 ish). Plus I believe I've reinstalled since then due to an SSD failure. It has been upgraded from LTS to LTS since 18.04 though. Any thoughts, ideas, or questions, I'm more than happy to try anything, or even help as much as possible to help get this resolved, its been going on for a couple of years now and mainly ignored it because I was mostly fine without, but I really need it to work now and appreciate any help on this. Thanks so much in advance, love you all for the work you do. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: bluetooth (not installed) ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 CasperMD5CheckResult: unknown Date: Tue Apr 4 12:47:27 2023 InstallationDate: Installed on 2020-04-09 (1089 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. Inspiron 7577 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=761c1e7a-7759-4f7d-a985-33c7654bccad ro quiet splash vt.handoff=7 SourcePackage: bluez UpgradeStatus: Upgraded to jammy on 2023-01-12 (82 days ago) dmi.bios.date: 03/18/2022 dmi.bios.release: 1.17 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.17.0 dmi.board.name: 0XCNGT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.17.0:bd03/18/2022:br1.17:svnDellInc.:pnInspiron7577:pvr:rvnDellInc.:rn0XCNGT:rvrA00:cvnDellInc.:ct10:cvr:sku07FA: dmi.product.family: Inspiron dmi.product.name: Inspiron 7577 dmi.product.sku: 07FA dmi.sys.vendor: Dell Inc. ** Affects: bluez (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/2015228 Title: Bluetooth not working rfkill Soft blocked: yes Status in bluez package in Ubuntu: New Bug description: Hi Devs, Hope you're all keeping well. The problem I have is similar to: https://answers.launchpad.net/ubuntu/+question/699306 Basically Bluetooth doesn't work on installed Ubuntu 22.04.2 neither the laptop (Dell Inspirion 7577) internal device (Intel 8265) or a USB dongle (not sure it was recommended for raspberry pi and works on desktop with 22.04 just fine: 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode). It works fine in a live USB image on the same laptop. I get the following with rfkill: rfkill list all 1: hci1: Bluetooth Soft blocked: yes Hard blocked: no 2: phy0: Wireless LAN Soft blocked: no Hard blocked: no 3: hci0: Bluetooth Soft blocked: yes Hard blocked: no - Unblocking with rfkill doesn't work - Restarting bluetooth doesn't work - Getting another device doesn't work I recall having issues with WiFi around the time I got the laptop, and recall changing settings for that - but I couldn't tell you what they were (~2017 ish). Plus I believe I've reinstalled since then due to an SSD failure. It has been upgraded from LTS to LTS since 18.04 though. Any thoughts, ideas, or questions, I'm more than happy to try anything, or even help as much as possible to help get this resolved, its been going on for a couple of years now and mainly ignored it because I was mostly fine without, but I really need it to work now and appreciate any help on this. Thanks so much in advance, love you all for the work you do. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: bluetooth (not installed) ProcVersionSignature: Ubuntu 5.15.0-69.76-generic 5.15.87 Uname: Linux 5.15.0-69-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 CasperMD5CheckResult: unknown Date: Tue Apr 4 12:47:27 2023 InstallationDate: Installed on 2020-04-09 (1089 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. Inspiron 7577 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-69-generic root=UUID=761c1e7a-7759-4f7d-a985-33c7654bccad ro quiet splash vt.handoff=7 SourcePackage: bluez UpgradeStatus: Upgraded to jammy on 2023-01-12 (82 days ago) dmi.bios.date: 03/18/2022 dmi.bios.release: 1.17 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.17.0 dmi.board.name: 0XCNGT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.17.0:bd03/18/2022:br1.17:svnDellInc.:pnInspiron7577:pvr:rvnDellInc.:rn0XCNGT:rvrA00:cvnDellInc.:ct10:cvr:sku07FA: dmi.product.family: Inspiron dmi.product.name: Inspiron 7577 dmi.product.sku: 07FA dmi.sys.vendor: Dell Inc. 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