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Ubuntu 18.04 (bionic) reached end-of-standard-support on May 31, 2023. I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time. ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1858280 Title: Firefox reports "cannot connect to internet" message Status in firefox package in Ubuntu: Incomplete Bug description: Upon initial start-up, when opening Firefox browser, a "cannot connect to internet message" is displayed on-screen. It suggest to check wiring, but wiring is fine but I checked it still. I run the diagnostics and go to submit trouble report and the bug clears out. The diagnostics do a list of program files that I have submitted numerous times already....Today the disconnect happened on 2nd startup after computer was shut down for a bit. I always use Firefox browser, and never had problems before these incidents. I am always able to recover after diagnostics are run. Is there a bug clearing program that I can run to clear out this nuisance problem?? Thank you for your time, J. Chosta ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18 Uname: Linux 4.15.0-72-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Sat Jan 4 10:33:13 2020 DistUpgraded: 2018-12-25 11:16:26,692 DEBUG icon theme changed, re-reading DistroCodename: bionic DistroVariant: ubuntu DpkgLog: ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] RV610 [Radeon HD 2400 PRO] [1002:94c3] (prog-if 00 [VGA controller]) Subsystem: Dell Radeon HD 2400 Pro [1028:0302] InstallationDate: Installed on 2016-08-03 (1249 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Dell Inc. Dell XPS420 ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic root=UUID=e737e1ac-8869-44b7-a03f-477223f8ffff ro drm.debug=0xe plymouth:debug SourcePackage: xorg UpgradeStatus: Upgraded to bionic on 2018-12-25 (374 days ago) dmi.bios.date: 03/27/2008 dmi.bios.vendor: Dell Inc. dmi.bios.version: A04 dmi.board.name: 0TP406 dmi.board.vendor: Dell Inc. dmi.chassis.type: 7 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA04:bd03/27/2008:svnDellInc.:pnDellXPS420:pvr:rvnDellInc.:rn0TP406:rvr:cvnDellInc.:ct7:cvr: dmi.product.name: Dell XPS420 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 xserver.bootTime: Tue Dec 25 08:33:58 2018 xserver.configfile: default xserver.devices: input Power Button KEYBOARD, id 6 input Power Button KEYBOARD, id 7 input Logitech Logitech USB Speaker KEYBOARD, id 8 input Logitech USB-PS/2 Optical Mouse MOUSE, id 9 input Dell Dell USB Keyboard KEYBOARD, id 10 xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.18.4-0ubuntu0.8 xserver.video_driver: radeon To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1858280/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp