Public bug reported: No sound whatsoever not even on external speakers. I suspected a hardware problem at first and by the way drivers have been updated but same issue.
ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.2.0-36.37~22.04.1-generic 6.2.16 Uname: Linux 6.2.0-36-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: joseph-vunanga 4569 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Nov 5 20:04:21 2023 InstallationDate: Installed on 2023-03-30 (220 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [81VV, Realtek ALC257, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/15/2021 dmi.bios.release: 1.27 dmi.bios.vendor: LENOVO dmi.bios.version: CUCN27WW(V1.16) dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0T76446 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo IdeaPad S340-14IIL dmi.ec.firmware.release: 1.27 dmi.modalias: dmi:bvnLENOVO:bvrCUCN27WW(V1.16):bd06/15/2021:br1.27:efr1.27:svnLENOVO:pn81VV:pvrLenovoIdeaPadS340-14IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0T76446WIN:cvnLENOVO:ct10:cvrLenovoIdeaPadS340-14IIL:skuLENOVO_MT_81VV_BU_idea_FM_IdeaPadS340-14IIL: dmi.product.family: IdeaPad S340-14IIL dmi.product.name: 81VV dmi.product.sku: LENOVO_MT_81VV_BU_idea_FM_IdeaPad S340-14IIL dmi.product.version: Lenovo IdeaPad S340-14IIL dmi.sys.vendor: LENOVO ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2042776 Title: [81VV, Realtek ALC257, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: No sound whatsoever not even on external speakers. I suspected a hardware problem at first and by the way drivers have been updated but same issue. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.2.0-36.37~22.04.1-generic 6.2.16 Uname: Linux 6.2.0-36-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: joseph-vunanga 4569 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Nov 5 20:04:21 2023 InstallationDate: Installed on 2023-03-30 (220 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [81VV, Realtek ALC257, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/15/2021 dmi.bios.release: 1.27 dmi.bios.vendor: LENOVO dmi.bios.version: CUCN27WW(V1.16) dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0T76446 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo IdeaPad S340-14IIL dmi.ec.firmware.release: 1.27 dmi.modalias: dmi:bvnLENOVO:bvrCUCN27WW(V1.16):bd06/15/2021:br1.27:efr1.27:svnLENOVO:pn81VV:pvrLenovoIdeaPadS340-14IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0T76446WIN:cvnLENOVO:ct10:cvrLenovoIdeaPadS340-14IIL:skuLENOVO_MT_81VV_BU_idea_FM_IdeaPadS340-14IIL: dmi.product.family: IdeaPad S340-14IIL dmi.product.name: 81VV dmi.product.sku: LENOVO_MT_81VV_BU_idea_FM_IdeaPad S340-14IIL dmi.product.version: Lenovo IdeaPad S340-14IIL dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2042776/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp