Public bug reported:
Preparing to unpack .../12-firefox_1%3a1snap1-0ubuntu2_arm64.deb ...
=> Installing the firefox snap
==> Checking connectivity with the snap store
==> Installing the firefox snap
error: cannot perform the following tasks:
- Mount snap "firefox" (3357) (systemctl command [reload-or-restart
snap-firefox-3357.mount] failed with exit status 1: Job failed. See "journalctl
-xe" for details.
)
- Mount snap "gnome-42-2204" (143) (systemctl command [reload-or-restart
snap-gnome\x2d42\x2d2204-143.mount] failed with exit status 1: Job failed. See
"journalctl -xe" for details.
)
- Mount snap "gtk-common-themes" (1535) (systemctl command [reload-or-restart
snap-gtk\x2dcommon\x2dthemes-1535.mount] failed with exit status 1: Job failed.
See "journalctl -xe" for details.
)
dpkg: error processing archive
/tmp/apt-dpkg-install-KdaQwz/12-firefox_1%3a1snap1-0ubuntu2_arm64.deb
(--unpack):
new firefox package pre-installation script subprocess returned error exit
status 1
Please restart all running instances of firefox, or you will experience
problems.
Errors were encountered while processing:
/tmp/apt-dpkg-install-KdaQwz/12-firefox_1%3a1snap1-0ubuntu2_arm64.deb
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error
code (1)
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 119.0+build2-0ubuntu0.20.04.1
Uname: Linux 4.9.337-tegra aarch64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: arm64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gdm 5969 F.... pulseaudio
iot 6181 F.... pulseaudio
/dev/snd/controlC0: gdm 5969 F.... pulseaudio
iot 6181 F.... pulseaudio
BuildID: 20231019122658
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Sun Nov 12 08:30:11 2023
ErrorMessage: new firefox package pre-installation script subprocess returned
error exit status 1
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
# Include files from /etc/network/interfaces.d:
source-directory /etc/network/interfaces.d
IpRoute:
default via 192.168.1.1 dev wlan0 proto dhcp metric 600
169.254.0.0/16 dev docker0 scope link metric 1000 linkdown
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
172.18.0.0/16 dev br-6bff5628a2a1 proto kernel scope link src 172.18.0.1
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.21 metric 600
NoProfiles: True
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: XDG_RUNTIME_DIR
(/run/user/1000) is not owned by us (uid 0), but by uid 1000! (This could e.g.
happen if you try to connect to a non-root PulseAudio as a root user, over the
native protocol. Don't do that.)
No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal,
3.10.6-1~22.04
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.21.1ubuntu2.2
apt 2.4.10
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 119.0+build2-0ubuntu0.20.04.1 failed to install/upgrade:
new firefox package pre-installation script subprocess returned error exit
status 1
UpgradeStatus: Upgraded to jammy on 2023-11-12 (0 days ago)
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-package arm64 jammy need-duplicate-check
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/2043302
Title:
package firefox 119.0+build2-0ubuntu0.20.04.1 failed to
install/upgrade: new firefox package pre-installation script
subprocess returned error exit status 1
Status in firefox package in Ubuntu:
New
Bug description:
Preparing to unpack .../12-firefox_1%3a1snap1-0ubuntu2_arm64.deb ...
=> Installing the firefox snap
==> Checking connectivity with the snap store
==> Installing the firefox snap
error: cannot perform the following tasks:
- Mount snap "firefox" (3357) (systemctl command [reload-or-restart
snap-firefox-3357.mount] failed with exit status 1: Job failed. See "journalctl
-xe" for details.
)
- Mount snap "gnome-42-2204" (143) (systemctl command [reload-or-restart
snap-gnome\x2d42\x2d2204-143.mount] failed with exit status 1: Job failed. See
"journalctl -xe" for details.
)
- Mount snap "gtk-common-themes" (1535) (systemctl command [reload-or-restart
snap-gtk\x2dcommon\x2dthemes-1535.mount] failed with exit status 1: Job failed.
See "journalctl -xe" for details.
)
dpkg: error processing archive
/tmp/apt-dpkg-install-KdaQwz/12-firefox_1%3a1snap1-0ubuntu2_arm64.deb
(--unpack):
new firefox package pre-installation script subprocess returned error exit
status 1
Please restart all running instances of firefox, or you will experience
problems.
Errors were encountered while processing:
/tmp/apt-dpkg-install-KdaQwz/12-firefox_1%3a1snap1-0ubuntu2_arm64.deb
Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an
error code (1)
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 119.0+build2-0ubuntu0.20.04.1
Uname: Linux 4.9.337-tegra aarch64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: arm64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gdm 5969 F.... pulseaudio
iot 6181 F.... pulseaudio
/dev/snd/controlC0: gdm 5969 F.... pulseaudio
iot 6181 F.... pulseaudio
BuildID: 20231019122658
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Sun Nov 12 08:30:11 2023
ErrorMessage: new firefox package pre-installation script subprocess returned
error exit status 1
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
# Include files from /etc/network/interfaces.d:
source-directory /etc/network/interfaces.d
IpRoute:
default via 192.168.1.1 dev wlan0 proto dhcp metric 600
169.254.0.0/16 dev docker0 scope link metric 1000 linkdown
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
172.18.0.0/16 dev br-6bff5628a2a1 proto kernel scope link src 172.18.0.1
192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.21 metric 600
NoProfiles: True
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: XDG_RUNTIME_DIR
(/run/user/1000) is not owned by us (uid 0), but by uid 1000! (This could e.g.
happen if you try to connect to a non-root PulseAudio as a root user, over the
native protocol. Don't do that.)
No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal,
3.10.6-1~22.04
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.21.1ubuntu2.2
apt 2.4.10
RunningIncompatibleAddons: False
SourcePackage: firefox
Title: package firefox 119.0+build2-0ubuntu0.20.04.1 failed to
install/upgrade: new firefox package pre-installation script subprocess
returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2023-11-12 (0 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043302/+subscriptions
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