Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Run these commands:
    journalctl -b0 > journal.txt
    journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.

2. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

Please take care to avoid attaching .crash files to bugs as we are
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risk for yourself.



** Changed in: gnome-shell (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/2045632

Title:
  gnome-shell libmozjs g_closure_unref: assertion closure->ref_count > 0
  failed

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  While just using my system, GNOME Shell suddenly disappeared and logs
  shows:

  déc. 05 09:02:23 portable-alex gnome-shell[4341]: g_closure_unref: assertion 
'closure->ref_count > 0' failed
  déc. 05 09:02:23 portable-alex gnome-shell[4341]: GNOME Shell crashed with 
signal 11
  déc. 05 09:02:23 portable-alex gnome-shell[4341]: == Stack trace for context 
0x55996924e410 ==
  déc. 05 09:02:23 portable-alex kernel: traps: JS Helper[4367] general 
protection fault ip:7fe24f05d21c sp:7fe2339fec80 error:0 in 
libmozjs-115.so.115.3.0[7fe24ef18000+b73000]

  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: gnome-shell 45.1-0ubuntu1
  ProcVersionSignature: Ubuntu 6.5.0-13.13-generic 6.5.3
  Uname: Linux 6.5.0-13-generic x86_64
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Dec  5 09:08:03 2023
  DisplayManager: gdm3
  InstallationDate: Installed on 2022-07-04 (519 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 
(20220419)
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  RelatedPackageVersions: mutter-common 45.0-3ubuntu3.1
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to mantic on 2023-10-16 (50 days ago)

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