** Description changed: Hi, - I assume this is alsa problem although I'm not sure. - This problem didn't exist for me on Ubuntu 18.04. After upgrading to 22.04 my 2 usb jabra evolve headsets started to lose sidetones almost immediately after connecting to the same PC with ubuntu 22.04 installed. Here's the details about my hardware. + I assume this is an alsa problem although I'm not sure. + + This problem didn't exist for me on Ubuntu 18.04. After upgrading to + 22.04 my 2 usb jabra evolve headsets started to lose sidetones almost + immediately after connecting to the same PC with ubuntu 22.04 installed. + Here's the details about my hardware. These are USB wired devices named Jabra Evolve 40 MS and Jabra Evolve 80. These two devices worked perfectly on Ubuntu 18.04. Output speakers, - Input microphones and sidetone worked Okay for both of them. Now after - upgrading to 22.04 I'm having problems with sidetones on both of them. - Microphones and speakers still work fine but Sidetone features got - switched off after 3-5 seconds when I connect them to PC. + Input microphones and sidetone worked Okay for both of them. On both + headsets sidetone feature is enabled once you put the device into usb + slot. However after upgrading to 22.04 I'm having problems with + sidetones on both of them. Microphones and speakers still work fine but + Sidetone features got switched off after 3-5 seconds after I connect + them to the PC. - alsamixer shows correct setting for sidetone for both of them. Sidetones - are enabled and volume is high. (attaching picture). However after - attaching device to USB the sidetone works for 3-5 seconds and then I - hear tiny click and sidetone gets disabled. Although alsamixer still - shows sidetone enables there's no sound. This is for both headsets I - have. + At the same time alsamixer shows correct setting for sidetone for both + of them. Sidetones are enabled and volume is high. (See a attached + picture). But after attaching the device to USB the sidetone works for + 3-5 seconds only and then I hear a tiny click sound and sidetone gets + disabled. It's strange that although alsamixer still shows sidetone + enables there's no sidetone sound in speakers. This is for both headsets + I have. I've just checked headsets under audacity. Sidetone starts to work after - I press 'record' button and works until 5 seconds after I stop - recording. + I press 'record' button and continue to work up until 5 seconds after I + stop recording. - For these devices sidetone must work independently on what I'm doing. - It's just a hardware feature of these headsets but it gets switched off - by some alsa commands or something. + For these devices sidetone must work independently on what the user is + doing with the software. It's just a hardware feature of these headsets + but somehow it gets switched off by some alsa commands or something. - Please help. Headsets are unusable anymore. + Please help. Headsets are unusable anymore. I'm ready to provide any information related to this bug. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3 Uname: Linux 6.5.0-15-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: ys 8906 F.... pulseaudio - /dev/snd/controlC0: ys 8906 F.... pulseaudio - /dev/snd/controlC2: ys 8906 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: ys 8906 F.... pulseaudio + /dev/snd/controlC0: ys 8906 F.... pulseaudio + /dev/snd/controlC2: ys 8906 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: XFCE Date: Sat Feb 10 12:20:41 2024 InstallationDate: Installed on 2024-02-06 (3 days ago) InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2) PackageArchitecture: all RebootRequiredPkgs: Error: path contained symlinks. SourcePackage: alsa-driver UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/13/2011 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F3 dmi.board.name: P67A-D3-B3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF3:bd04/13/2011:svnGigabyteTechnologyCo.,Ltd.:pnP67A-D3-B3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP67A-D3-B3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:sku: dmi.product.name: P67A-D3-B3 dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.default.apport: [modified] mtime.conffile..etc.default.apport: 2024-02-07T22:14:28.359964
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2052853 Title: Wired Jaba Evolve headsets lose sidetone sound after 3-5 seconds after connecting to usb ports Status in alsa-driver package in Ubuntu: New Bug description: Hi, I assume this is an alsa problem although I'm not sure. This problem didn't exist for me on Ubuntu 18.04. After upgrading to 22.04 my 2 usb jabra evolve headsets started to lose sidetones almost immediately after connecting to the same PC with ubuntu 22.04 installed. Here's the details about my hardware. These are USB wired devices named Jabra Evolve 40 MS and Jabra Evolve 80. These two devices worked perfectly on Ubuntu 18.04. Output speakers, Input microphones and sidetone worked Okay for both of them. On both headsets sidetone feature is enabled once you put the device into usb slot. However after upgrading to 22.04 I'm having problems with sidetones on both of them. Microphones and speakers still work fine but Sidetone features got switched off after 3-5 seconds after I connect them to the PC. At the same time alsamixer shows correct setting for sidetone for both of them. Sidetones are enabled and volume is high. (See a attached picture). But after attaching the device to USB the sidetone works for 3-5 seconds only and then I hear a tiny click sound and sidetone gets disabled. It's strange that although alsamixer still shows sidetone enables there's no sidetone sound in speakers. This is for both headsets I have. I've just checked headsets under audacity. Sidetone starts to work after I press 'record' button and continue to work up until 5 seconds after I stop recording. For these devices sidetone must work independently on what the user is doing with the software. It's just a hardware feature of these headsets but somehow it gets switched off by some alsa commands or something. Please help. Headsets are unusable anymore. I'm ready to provide any information related to this bug. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3 Uname: Linux 6.5.0-15-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ys 8906 F.... pulseaudio /dev/snd/controlC0: ys 8906 F.... pulseaudio /dev/snd/controlC2: ys 8906 F.... pulseaudio CasperMD5CheckResult: pass CurrentDesktop: XFCE Date: Sat Feb 10 12:20:41 2024 InstallationDate: Installed on 2024-02-06 (3 days ago) InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2) PackageArchitecture: all RebootRequiredPkgs: Error: path contained symlinks. SourcePackage: alsa-driver UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/13/2011 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F3 dmi.board.name: P67A-D3-B3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF3:bd04/13/2011:svnGigabyteTechnologyCo.,Ltd.:pnP67A-D3-B3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP67A-D3-B3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:sku: dmi.product.name: P67A-D3-B3 dmi.sys.vendor: Gigabyte Technology Co., Ltd. modified.conffile..etc.default.apport: [modified] mtime.conffile..etc.default.apport: 2024-02-07T22:14:28.359964 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2052853/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
