Public bug reported: When I open the Dash menu and proceed to navigate through the software icons, after three or four transitions to the next page, the system freezes completely, rendering the keyboard unresponsive. While any ongoing music or video playback continues, I find myself unable to interact with the desktop environment or utilize the keyboard. Consequently, I resort to holding down the power button to forcibly halt the system. Simply pressing the power button typically results in no response, or if any, it's imperceptible due to the system freeze.
Description: Ubuntu 22.04.4 LTS Kernel: 6.2.0-39-generic #40~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 16 10:53:04 UTC 2 x86_64 x86_64 x86_64 GNU/Linux I have switched to kernel 6.2 due to some bugs about audio hardware load while using kernel 6.5 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42.9-0ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-39.40~22.04.1-generic 6.2.16 Uname: Linux 6.2.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Feb 28 15:02:38 2024 DisplayManager: gdm3 InstallationDate: Installed on 2023-07-23 (219 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) RelatedPackageVersions: mutter-common 42.9-0ubuntu5 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy wayland-session -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/2055281 Title: Desktop freeze while navigating the Dash Status in gnome-shell package in Ubuntu: New Bug description: When I open the Dash menu and proceed to navigate through the software icons, after three or four transitions to the next page, the system freezes completely, rendering the keyboard unresponsive. While any ongoing music or video playback continues, I find myself unable to interact with the desktop environment or utilize the keyboard. Consequently, I resort to holding down the power button to forcibly halt the system. Simply pressing the power button typically results in no response, or if any, it's imperceptible due to the system freeze. Description: Ubuntu 22.04.4 LTS Kernel: 6.2.0-39-generic #40~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 16 10:53:04 UTC 2 x86_64 x86_64 x86_64 GNU/Linux I have switched to kernel 6.2 due to some bugs about audio hardware load while using kernel 6.5 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42.9-0ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-39.40~22.04.1-generic 6.2.16 Uname: Linux 6.2.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Feb 28 15:02:38 2024 DisplayManager: gdm3 InstallationDate: Installed on 2023-07-23 (219 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) RelatedPackageVersions: mutter-common 42.9-0ubuntu5 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2055281/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp