@Pablo, could you report a new bug and include what is printed on stdout on first start of the thunderbird snap?
basically remove ~/snap/thunderbird, start thunderbird and see what is printed One potential reason could be that you don't have enough free space in your userdir to copy the profile but it's difficult to say without the log details... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/2056434 Title: Thunderbird profile not migrated to snap Status in thunderbird package in Ubuntu: Fix Released Bug description: Today's update installed the thunderbird snap and removed the thunderbird binary but it did not migrate my thunderbird profile. Now I don't have access to any old mails anymore. Looking at ~/.thunderbird: $ cat profiles.ini [Profile1] Name=default IsRelative=1 Path=ao6t0qef.default Default=1 [InstallFDC34C9F024745EB] Default=ji04wv64.default-release Locked=1 [Profile0] Name=default-release IsRelative=1 Path=ji04wv64.default-release [General] StartWithLastProfile=1 Version=2 ji04wv64.default-release is the folder that should have been migrated. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/2056434/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp