thanks for the bug report.
please attach the butterfly(msn) and mission control log file with the bug 
report?
this will help us to resolve the problem

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/925353

Title:
  All my Hotmail contacts appears offline  , this was not happening on
  ubuntu oneiric , it only effects precices.

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  All my Hotmail contacts appears offline  , this was not happening on
  ubuntu oneiric , it only effects precices.

  They can send me messages i can reply but i cant see them online , nor
  i can start a convertation.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: empathy 3.3.4-0ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-12.21-generic 3.2.2
  Uname: Linux 3.2.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.91-0ubuntu1
  Architecture: amd64
  Date: Thu Feb  2 11:33:34 2012
  ExecutablePath: /usr/bin/empathy
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  SourcePackage: empathy
  UpgradeStatus: Upgraded to precise on 2012-01-12 (20 days ago)

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