Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: thunderbird (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2078441
Title:
package thunderbird 1:115.13.0+build5-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script
subprocess returned error exit status 1
Status in thunderbird package in Ubuntu:
Confirmed
Bug description:
Upgrade to 24.04.1 LTS required using the snap version, it could not
upgrade and it failed, restart showed and error in this and this
generated this report.
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: thunderbird 1:115.13.0+build5-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.8.0-41.41-generic 6.8.12
Uname: Linux 6.8.0-41-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: jools 2721 F.... pipewire
/dev/snd/controlC1: jools 2728 F.... wireplumber
/dev/snd/controlC0: jools 2728 F.... wireplumber
BuildID: 20240715172621
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Fri Aug 30 09:42:21 2024
ErrorMessage: new thunderbird package pre-installation script subprocess
returned error exit status 1
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2016-08-02 (2950 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Alpha amd64 (20160801)
IpRoute:
default via 192.168.50.1 dev wlp58s0 proto dhcp src 192.168.50.212 metric
600
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
192.168.50.0/24 dev wlp58s0 proto kernel scope link src 192.168.50.212
metric 600
MachineType: Dell Inc. XPS 13 9350
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.6ubuntu6.1
apt 2.7.14build2
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Title: package thunderbird 1:115.13.0+build5-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script subprocess
returned error exit status 1
UpgradeStatus: Upgraded to noble on 2024-08-30 (0 days ago)
dmi.bios.date: 02/10/2020
dmi.bios.release: 1.13
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.13.0
dmi.board.name: 09JHRY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.13.0:bd02/10/2020:br1.13:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr:sku0704:
dmi.product.family: NULL
dmi.product.name: XPS 13 9350
dmi.product.sku: 0704
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.init.d.apport: 2024-07-22T15:59:07
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