even enabled gnome verbose log, there is not much hint, but I do observe there is a gdbug segfault as below:
Oct 10 18:09:08 u kernel: thunderbolt 1-0:1.1: new retimer found, vendor=0x8087 device=0xd9c Oct 10 18:09:08 u kernel: usb 3-1: new high-speed USB device number 10 using xhci_hcd Oct 10 18:09:08 u kernel: gdbus[3462]: segfault at 0 ip 00007b197338afaf sp 00007b1965fffa48 error 4 in libc.so.6[18afaf,7b1973228000+188000] likely on CPU 7 (core 35, socket 0) Oct 10 18:09:08 u kernel: Code: 2e 0f 1f 84 00 00 00 00 00 66 90 f3 0f 1e fa c4 41 01 ef ff 89 f8 09 f0 c1 e0 14 3d 00 00 00 f8 0f 87 25 03 00 00 c5 fe 6f 07 <c5> fd 74 0e c5 85 74 d0 c5 ed df c9 c5 fd d7 c9 ff c1 74 5d f3 0f Oct 10 18:09:08 u kernel: usb 3-1: New USB device found, idVendor=1d5c, idProduct=5801, bcdDevice= 1.01 Oct 10 18:09:08 u kernel: usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Oct 10 18:09:08 u kernel: usb 3-1: Product: USB2.0 Hub Oct 10 18:09:08 u kernel: usb 3-1: Manufacturer: Fresco Logic, Inc. Oct 10 18:09:08 u kernel: hub 3-1:1.0: USB hub found Oct 10 18:09:08 u kernel: hub 3-1:1.0: 4 ports detected Oct 10 18:09:08 u kernel: thunderbolt 1-1: new device found, vendor=0xd4 device=0xb071 Oct 10 18:09:08 u kernel: thunderbolt 1-1: Dell WD22TB4 Thunderbolt Dock [update] the segfault also there when this issue is not reproduced, so might not related.. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/2084015 Title: gnome-shell has no response when plug-in unauthorized thunderbolt devices Status in OEM Priority Project: New Status in gnome-shell package in Ubuntu: New Bug description: On Dell Precision 5480. Plug a thunderbolt monitor with a thunderbolt storage concatenate to it to DUT's thunderbolt port, both thunderbolt devices are unauthorized. The gnome-shell has no response when I click any items on it or icon in Dock. If the thunderbolt devices are authorized, the operation works normally. ProblemType: Bug DistroRelease: Ubuntu 24.10 Package: gnome-shell 47.0-2ubuntu2 ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0 Uname: Linux 6.11.0-8-generic x86_64 ApportVersion: 2.30.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass Date: Wed Oct 9 15:59:17 2024 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'" b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 'Pardus']" b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]" b'org.gnome.mutter.keybindings' b'toggle-tiled-left' b'@as []' b'org.gnome.mutter.keybindings' b'toggle-tiled-right' b'@as []' InstallationDate: Installed on 2024-10-09 (0 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=linux XDG_RUNTIME_DIR=<set> RelatedPackageVersions: mutter-common 47.0-1ubuntu4 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.30.0-0ubuntu4 Architecture: amd64 CasperMD5CheckResult: pass DisplayManager: gdm3 DistroRelease: Ubuntu 24.10 GsettingsChanges: b'org.gnome.shell' b'welcome-dialog-last-shown-version' b"'47.0'" b'org.gnome.desktop.app-folders' b'folder-children' b"['Utilities', 'YaST', 'Pardus']" b'org.gnome.desktop.input-sources' b'sources' b"[('xkb', 'us')]" InstallationDate: Installed on 2024-10-09 (0 days ago) InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241008) Package: gnome-shell 47.0-2ubuntu2 PackageArchitecture: amd64 ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=linux XDG_RUNTIME_DIR=<set> ProcVersionSignature: Ubuntu 6.11.0-8.8-generic 6.11.0 RelatedPackageVersions: mutter-common 47.0-1ubuntu4 Tags: oracular Uname: Linux 6.11.0-8-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/2084015/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
