Public bug reported:

My steps to reproduce this bug are:
1. Turn on
2. Start Firefox to play bilibili online videos, and I found that it is easier 
to play two online videos at the same time
3. Wait for about 30 minutes, first the whole computer screen screen is stuck, 
and then the sound disappears, the machine crashes, and you have to press and 
hold the power button to force a restart

I saw the gnome-shell process CPU usage at 100% by switching to the
virtual console, I don't know what's going on, this problem is basically
a must, please help take a look at it thanks

My Machine Information:

1. The machine model is Thinkpad T14 Gen5 
(https://ubuntu.com/certified/202405-34010)
2、Ubuntu 22.04
3. The package with the problem gnome-shell 42.9-0ubuntu2.2
4. I hope that playing online videos will not cause crashes, and the system can 
be more robust
5. The actual situation is that playing online videos will cause crashes...

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-shell 42.9-0ubuntu2.2
ProcVersionSignature: Ubuntu 6.8.0-48.48~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: pass
Date: Sun Nov 17 16:05:02 2024
DisplayManager: gdm3
InstallationDate: Installed on 2024-11-10 (6 days ago)
InstallationMedia: Ubuntu 22.04.5 LTS "Jammy Jellyfish" - Release amd64 
(20240911)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 42.9-0ubuntu9
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/2088367

Title:
  gnome-shell gets stuck on Firefox palying online video

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  My steps to reproduce this bug are:
  1. Turn on
  2. Start Firefox to play bilibili online videos, and I found that it is 
easier to play two online videos at the same time
  3. Wait for about 30 minutes, first the whole computer screen screen is 
stuck, and then the sound disappears, the machine crashes, and you have to 
press and hold the power button to force a restart

  I saw the gnome-shell process CPU usage at 100% by switching to the
  virtual console, I don't know what's going on, this problem is
  basically a must, please help take a look at it thanks

  My Machine Information:

  1. The machine model is Thinkpad T14 Gen5 
(https://ubuntu.com/certified/202405-34010)
  2、Ubuntu 22.04
  3. The package with the problem gnome-shell 42.9-0ubuntu2.2
  4. I hope that playing online videos will not cause crashes, and the system 
can be more robust
  5. The actual situation is that playing online videos will cause crashes...

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: gnome-shell 42.9-0ubuntu2.2
  ProcVersionSignature: Ubuntu 6.8.0-48.48~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-48-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: pass
  Date: Sun Nov 17 16:05:02 2024
  DisplayManager: gdm3
  InstallationDate: Installed on 2024-11-10 (6 days ago)
  InstallationMedia: Ubuntu 22.04.5 LTS "Jammy Jellyfish" - Release amd64 
(20240911)
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  RelatedPackageVersions: mutter-common 42.9-0ubuntu9
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2088367/+subscriptions


-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to