Public bug reported:
using ubuntu 24.04.1 LTS, moneyplex 20, trying to print error: access
violation" which was without problem in ubuntu 20
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: cups 2.4.7-1.2ubuntu7.3
ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12
Uname: Linux 6.8.0-51-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 16 16:13:19 2025
InstallationDate: Installed on 2024-12-17 (30 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
Lpstat:
device for MX470-series: usb://Canon/MX470%20series?serial=2A9150&interface=1
device for MX470series-TurboPrint: tpu://Canon/MX470_series/SN=2A9150
MachineType: ASUSTeK COMPUTER INC. GR8 II
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MX470-series.ppd',
'/etc/cups/ppd/MX470series-TurboPrint.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/MX470-series.ppd: Permission denied
grep: /etc/cups/ppd/MX470series-TurboPrint.ppd: Permission denied
ProcEnviron:
LANG=de_DE.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic
root=UUID=5302973a-a91e-459a-8861-25687f6e4ec9 ro quiet splash
SnapChanges: keine Änderungen gefunden
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2018
dmi.bios.release: 6.1
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0601
dmi.board.asset.tag: Default string
dmi.board.name: GR8 II-6G
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0601:bd03/21/2018:br6.1:svnASUSTeKCOMPUTERINC.:pnGR8II:pvr0601:rvnASUSTeKCOMPUTERINC.:rnGR8II-6G:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuROG:
dmi.product.family: ROG Console PC
dmi.product.name: GR8 II
dmi.product.sku: ROG
dmi.product.version: 0601
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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https://bugs.launchpad.net/bugs/2095092
Title:
ubuntu 24, moneyplex, turboprint "access violation"
Status in cups package in Ubuntu:
New
Bug description:
using ubuntu 24.04.1 LTS, moneyplex 20, trying to print error: access
violation" which was without problem in ubuntu 20
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: cups 2.4.7-1.2ubuntu7.3
ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12
Uname: Linux 6.8.0-51-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 16 16:13:19 2025
InstallationDate: Installed on 2024-12-17 (30 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
Lpstat:
device for MX470-series: usb://Canon/MX470%20series?serial=2A9150&interface=1
device for MX470series-TurboPrint: tpu://Canon/MX470_series/SN=2A9150
MachineType: ASUSTeK COMPUTER INC. GR8 II
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/MX470-series.ppd', '/etc/cups/ppd/MX470series-TurboPrint.ppd']
failed with exit code 2: grep: /etc/cups/ppd/MX470-series.ppd: Permission denied
grep: /etc/cups/ppd/MX470series-TurboPrint.ppd: Permission denied
ProcEnviron:
LANG=de_DE.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic
root=UUID=5302973a-a91e-459a-8861-25687f6e4ec9 ro quiet splash
SnapChanges: keine Änderungen gefunden
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2018
dmi.bios.release: 6.1
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0601
dmi.board.asset.tag: Default string
dmi.board.name: GR8 II-6G
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0601:bd03/21/2018:br6.1:svnASUSTeKCOMPUTERINC.:pnGR8II:pvr0601:rvnASUSTeKCOMPUTERINC.:rnGR8II-6G:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuROG:
dmi.product.family: ROG Console PC
dmi.product.name: GR8 II
dmi.product.sku: ROG
dmi.product.version: 0601
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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