apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/2107274/+attachment/5871549/+files/ProcCpuinfoMinimal.txt
** Description changed:
Built-in speaker does not work on ASUS ExpertBook (Lunar Lake) on Ubuntu
24.04; wired headphones stop working after update
Additional details:
After a fresh install, only wired headphones work (internal speaker is
silent). After running apt update && upgrade, even the wired headphones stop
working.
Description: Ubuntu 24.04.2 LTS
Release: 24.04
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: ina 2037 F.... pipewire
/dev/snd/controlC0: ina 2037 F.... pipewire
ina 2042 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2025-04-13 (0 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
MachineType: ASUSTeK COMPUTER INC. ASUS EXPERTBOOK P5405CSA
Package: alsa-driver (not installed)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Tags: noble wayland-session
Uname: Linux 6.11.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin plugdev sudo users
_MarkForUpload: True
dmi.bios.date: 10/09/2024
dmi.bios.release: 5.32
dmi.bios.vendor: ASUSTeK COMPUTER INC. (Licensed by AMI, LLC.)
dmi.bios.version: P5405CSA.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: P5405CSA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnASUSTeKCOMPUTERINC.(LicensedbyAMI,LLC.):bvrP5405CSA.310:bd10/09/2024:br5.32:svnASUSTeKCOMPUTERINC.:pnASUSEXPERTBOOKP5405CSA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnP5405CSA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS EXPERTBOOK
dmi.product.name: ASUS EXPERTBOOK P5405CSA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.28.1-0ubuntu3.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/seq: ina 2037 F.... pipewire
+ /dev/snd/controlC0: ina 2037 F.... pipewire
+ ina 2042 F.... wireplumber
+ CasperMD5CheckResult: pass
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 24.04
+ InstallationDate: Installed on 2025-04-13 (0 days ago)
+ InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
+ MachineType: ASUSTeK COMPUTER INC. ASUS EXPERTBOOK P5405CSA
+ Package: alsa-driver (not installed)
+ ProcEnviron:
+ LANG=en_US.UTF-8
+ PATH=(custom, no user)
+ SHELL=/bin/bash
+ TERM=xterm-256color
+ XDG_RUNTIME_DIR=<set>
+ ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
+ Tags: noble wayland-session
+ Uname: Linux 6.11.0-21-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip input lpadmin plugdev sudo users
+ _MarkForUpload: True
+ dmi.bios.date: 10/09/2024
+ dmi.bios.release: 5.32
+ dmi.bios.vendor: ASUSTeK COMPUTER INC. (Licensed by AMI, LLC.)
+ dmi.bios.version: P5405CSA.310
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: P5405CSA
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnASUSTeKCOMPUTERINC.(LicensedbyAMI,LLC.):bvrP5405CSA.310:bd10/09/2024:br5.32:svnASUSTeKCOMPUTERINC.:pnASUSEXPERTBOOKP5405CSA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnP5405CSA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
+ dmi.product.family: ASUS EXPERTBOOK
+ dmi.product.name: ASUS EXPERTBOOK P5405CSA
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2107274
Title:
Built-in speaker does not work on ASUS ExpertBook (Lunar Lake) on
Ubuntu 24.04; wired headphones stop working after update
Status in alsa-driver package in Ubuntu:
Incomplete
Bug description:
Built-in speaker does not work on ASUS ExpertBook (Lunar Lake) on
Ubuntu 24.04; wired headphones stop working after update
Additional details:
After a fresh install, only wired headphones work (internal speaker is
silent). After running apt update && upgrade, even the wired headphones stop
working.
Description: Ubuntu 24.04.2 LTS
Release: 24.04
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: ina 2037 F.... pipewire
/dev/snd/controlC0: ina 2037 F.... pipewire
ina 2042 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2025-04-13 (0 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
MachineType: ASUSTeK COMPUTER INC. ASUS EXPERTBOOK P5405CSA
Package: alsa-driver (not installed)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Tags: noble wayland-session
Uname: Linux 6.11.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin plugdev sudo users
_MarkForUpload: True
dmi.bios.date: 10/09/2024
dmi.bios.release: 5.32
dmi.bios.vendor: ASUSTeK COMPUTER INC. (Licensed by AMI, LLC.)
dmi.bios.version: P5405CSA.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: P5405CSA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnASUSTeKCOMPUTERINC.(LicensedbyAMI,LLC.):bvrP5405CSA.310:bd10/09/2024:br5.32:svnASUSTeKCOMPUTERINC.:pnASUSEXPERTBOOKP5405CSA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnP5405CSA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS EXPERTBOOK
dmi.product.name: ASUS EXPERTBOOK P5405CSA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: ina 2037 F.... pipewire
/dev/snd/controlC0: ina 2037 F.... pipewire
ina 2042 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2025-04-13 (0 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
MachineType: ASUSTeK COMPUTER INC. ASUS EXPERTBOOK P5405CSA
Package: alsa-driver (not installed)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Tags: noble wayland-session
Uname: Linux 6.11.0-21-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin plugdev sudo users
_MarkForUpload: True
dmi.bios.date: 10/09/2024
dmi.bios.release: 5.32
dmi.bios.vendor: ASUSTeK COMPUTER INC. (Licensed by AMI, LLC.)
dmi.bios.version: P5405CSA.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: P5405CSA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnASUSTeKCOMPUTERINC.(LicensedbyAMI,LLC.):bvrP5405CSA.310:bd10/09/2024:br5.32:svnASUSTeKCOMPUTERINC.:pnASUSEXPERTBOOKP5405CSA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnP5405CSA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS EXPERTBOOK
dmi.product.name: ASUS EXPERTBOOK P5405CSA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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