Public bug reported:
I closed my laptop lid, and upon opening it got a black screen with an
error message. Pressing keys did not make the error go away, I had to
restart the machine. The audio that I had playing in the background
before putting it to sleep did keep playing on the black screen. Error
message:
[ 9741.116918] spd5118 1-0050: Failed to write b = 0: -6
[ 9741.116927] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118]
returns -6
[ 9741.116939] spd5118 1-0050: PM: failed to resume async: error -6
[ 9786.931071] ACPI BIOS Error (bug): Could not resolve symbol
[\_SB.PC00.LPCB.EC0._Q37.PNOT], AE_NOT_FOUND (20240322/psargs-332)
[ 9786.931168] ACPI Error: Aborting method \_SB.PC00.LPCB.EC0._Q37 due to
previous error (AE_NOT_FOUND) (20240322/psparse-529)
[16279.182571] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118]
returns -6
[16279.182590] spd5118 1-0050: PM: failed to resume async: error -6
[17288.267309] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118]
returns -6
[17288.267329] spd5118 1-0050: PM: failed to resume async: error -6
[21453.916999] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume [spd5118]
returns -6
[21453.917015] spd5118 1-0050: PM: failed to resume async: error -6
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-21-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
DeviceFileMinor: 4323
DeviceFileMode: 256
DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 550.120 Fri Sep 13 10:10:01
UTC 2024
GCC version:
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 21 17:22:00 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus: virtualbox/7.0.16, 6.11.0-21-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation Raptor Lake-S UHD Graphics [8086:a788] (rev 04) (prog-if 00
[VGA controller])
Subsystem: Hewlett-Packard Company Raptor Lake-S UHD Graphics [103c:8bab]
NVIDIA Corporation AD107M [GeForce RTX 4060 Max-Q / Mobile] [10de:28e0] (rev
a1) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company AD107M [GeForce RTX 4060 Max-Q / Mobile]
[103c:8bab]
InstallationDate: Installed on 2025-04-16 (5 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: HP OMEN by HP Gaming Laptop 16-wf0xxx
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-21-generic
root=UUID=90df2214-7729-4bdf-8628-4dedbe48bfe8 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2024
dmi.bios.release: 15.21
dmi.bios.vendor: Insyde
dmi.bios.version: F.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8BAB
dmi.board.vendor: HP
dmi.board.version: 76.53
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 76.53
dmi.modalias:
dmi:bvnInsyde:bvrF.21:bd05/29/2024:br15.21:efr76.53:svnHP:pnOMENbyHPGamingLaptop16-wf0xxx:pvrType1ProductConfigId:rvnHP:rn8BAB:rvr76.53:cvnHP:ct10:cvrChassisVersion:skuA7QR7UA#ABA:
dmi.product.family: 103C_5335M7 HP OMEN
dmi.product.name: OMEN by HP Gaming Laptop 16-wf0xxx
dmi.product.sku: A7QR7UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug freeze noble ubuntu
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Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2107927
Title:
Laptop won't wake from sleep
Status in xorg package in Ubuntu:
New
Bug description:
I closed my laptop lid, and upon opening it got a black screen with an
error message. Pressing keys did not make the error go away, I had to
restart the machine. The audio that I had playing in the background
before putting it to sleep did keep playing on the black screen. Error
message:
[ 9741.116918] spd5118 1-0050: Failed to write b = 0: -6
[ 9741.116927] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume
[spd5118]
returns -6
[ 9741.116939] spd5118 1-0050: PM: failed to resume async: error -6
[ 9786.931071] ACPI BIOS Error (bug): Could not resolve symbol
[\_SB.PC00.LPCB.EC0._Q37.PNOT], AE_NOT_FOUND (20240322/psargs-332)
[ 9786.931168] ACPI Error: Aborting method \_SB.PC00.LPCB.EC0._Q37 due to
previous error (AE_NOT_FOUND) (20240322/psparse-529)
[16279.182571] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume
[spd5118] returns -6
[16279.182590] spd5118 1-0050: PM: failed to resume async: error -6
[17288.267309] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume
[spd5118] returns -6
[17288.267329] spd5118 1-0050: PM: failed to resume async: error -6
[21453.916999] spd5118 1-0050: PM: dpm_run_callback(): spd5118_resume
[spd5118] returns -6
[21453.917015] spd5118 1-0050: PM: failed to resume async: error -6
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-21-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
DeviceFileMinor: 4323
DeviceFileMode: 256
DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 550.120 Fri Sep 13 10:10:01
UTC 2024
GCC version:
ApportVersion: 2.28.1-0ubuntu3.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 21 17:22:00 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus: virtualbox/7.0.16, 6.11.0-21-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation Raptor Lake-S UHD Graphics [8086:a788] (rev 04) (prog-if
00 [VGA controller])
Subsystem: Hewlett-Packard Company Raptor Lake-S UHD Graphics [103c:8bab]
NVIDIA Corporation AD107M [GeForce RTX 4060 Max-Q / Mobile] [10de:28e0] (rev
a1) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company AD107M [GeForce RTX 4060 Max-Q /
Mobile] [103c:8bab]
InstallationDate: Installed on 2025-04-16 (5 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
(20250215)
MachineType: HP OMEN by HP Gaming Laptop 16-wf0xxx
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-21-generic
root=UUID=90df2214-7729-4bdf-8628-4dedbe48bfe8 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/29/2024
dmi.bios.release: 15.21
dmi.bios.vendor: Insyde
dmi.bios.version: F.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8BAB
dmi.board.vendor: HP
dmi.board.version: 76.53
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 76.53
dmi.modalias:
dmi:bvnInsyde:bvrF.21:bd05/29/2024:br15.21:efr76.53:svnHP:pnOMENbyHPGamingLaptop16-wf0xxx:pvrType1ProductConfigId:rvnHP:rn8BAB:rvr76.53:cvnHP:ct10:cvrChassisVersion:skuA7QR7UA#ABA:
dmi.product.family: 103C_5335M7 HP OMEN
dmi.product.name: OMEN by HP Gaming Laptop 16-wf0xxx
dmi.product.sku: A7QR7UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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