Thank you for taking the time to report this bug and helping to make Ubuntu better. i am able to reproduce this bug.and confirm this one..please attach the msn(butterfly ) debug log file with the bug report.
** Changed in: empathy (Ubuntu) Importance: Undecided => Medium ** Changed in: empathy (Ubuntu) Status: New => Confirmed ** Package changed: empathy (Ubuntu) => telepathy-butterfly (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/929972 Title: Unable to interact with MSN contacts Status in “telepathy-butterfly” package in Ubuntu: Confirmed Bug description: Double clicking or right clicking on MSN contacts does not begin a conversation with the contact or open a right-click menu as expected. It only highlights the contact. Trying the New Conversation menu item and choosing a contact results in a "Could not start a conversation with the given contact" error message. It works properly with AIM contacts. I am using a fully updated Ubuntu 12.04 with Empathy version 3.3.5-0ubuntu1. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/telepathy-butterfly/+bug/929972/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp