Hi Wouter, Thanks for this. What would you suggest as the more specific program?
Also, I'm unsure as to whether trying to restore an entire filesystem would cause issues while on the actual machine - surely the kernel files/drivers etc would get over-written as the machine was doing the restore. Would this cause it to become 'broke' as a result of such critical files getting written at the same time as they were in use? You'll have to excuse my lack of knowledge in this area only I've never needed to backup/restore before and it was something I felt I should learn more about. Perhaps this scenario is why I saw the lockup of the machine last night - is this down to me misunderstanding the process and what is involved? Perhaps the keyboard and touchpad became unresponsive as the driver files were being restored? I've no idea. THank you again. Regards Gary. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to deja-dup in Ubuntu. https://bugs.launchpad.net/bugs/929139 Title: Cannot restore backup from NAS using Deja Dup Status in “deja-dup” package in Ubuntu: Confirmed Bug description: ~*~*~*~*~*~*~*~*~ ISSUE ~*~*~*~*~*~*~*~*~ I successfully backed my entire machine (/) up to an external NAS drive (Western Digital 500GB MyBook). However, when I came to test the restore I keep getting the same message: "Restore Failed: Connection failed, please check your password: Failed to mount Windows Share". This seems strange since I was able to write the backup to the NAS drive. I backed up over wifi and I am trying to restore via wifi. ~*~*~*~*~*~*~*~*~ STEPS ~*~*~*~*~*~*~*~*~ In the settings of Deja Dup, in the 'Storage' section, I have the following: Backup location: Windows Share Server: <my_server_network_name> Folder: <my_backup_folder> Username: <my_username> Domain: WORKGROUP I have triple checked these entries for schoolboy errors like typos and all is correct. One thing I did note is that I am not asked for the password to accompany the username. So, I select the 'Restore' option from the 'Overview' section and a small 'Restore' dialog appears. The details here are exactly as I entered them. I also make sure at this point that the NAS share is *not* mounted. I then click 'Forward'. At this point the share is mounted - I can see it in the file explorer - it also correctly identifies the one and only backup made in the 'Date' drop down list box. I click 'Forward' again. In the 'Restore to where?' section I leave all at the defaults ('Restore to original file locations') and click 'Forward'. The 'Summary' screen shows. I then click 'Restore'. At this point I get a 'Preparing' progress bar. Expanding the details section shows nothing. My screen then goes black an I am asked to enter my administrator password ince Deja Dup will be modifying my system. I do this and then I get the error as mentioned: "Restore Failed: Connection failed, please check your password: Failed to mount Windows Share" - the share is already mounted at this point though so I am totally confused. I have tried specifying the NAS by network name and IP and manually mounting it and it results in the same error message each time. I was expecting it to restore the backup I just took. I will admit that the wording of the error message would indicate an error on my part but since the NAS share is mounted at the point I indicated earlier it seems somewhat misleading. ~*~*~*~*~*~*~*~*~ PACKAGE DETAILS ~*~*~*~*~*~*~*~*~ deja-dup: Installed: 20.1-0ubuntu0.2 Candidate: 20.1-0ubuntu0.2 Version table: *** 20.1-0ubuntu0.2 0 500 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main amd64 Packages 100 /var/lib/dpkg/status 20.0-0ubuntu3 0 500 http://gb.archive.ubuntu.com/ubuntu/ oneiric/main amd64 Packages ~*~*~*~*~*~*~*~*~ SYSINFO ~*~*~*~*~*~*~*~*~ System information report, generated by Sysinfo: 08/02/2012 21:29:38 http://sourceforge.net/projects/gsysinfo SYSTEM INFORMATION Running Ubuntu Linux, the Ubuntu 11.10 (oneiric) release. GNOME: 2.32.1 (Ubuntu 2011-04-14) Kernel version: 3.0.0-15-generic (#26-Ubuntu SMP Fri Jan 20 17:23:00 UTC 2012) GCC: 4.6.1 (x86_64-linux-gnu) Xorg: 1.10.4 (19 October 2011 05:21:26AM) (19 October 2011 05:21:26AM) Hostname: V5535 Uptime: 0 days 0 h 55 min CPU INFORMATION GenuineIntel, Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz Number of CPUs: 2 CPU clock currently at 1200.000 MHz with 4096 KB cache Numbering: family(6) model(15) stepping(10) Bogomips: 4000.49 Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm ida dts tpr_shadow vnmi flexpriority MEMORY INFORMATION Total memory: 2761 MB Total swap: 2810 MB STORAGE INFORMATION SCSI device - scsi0 Vendor: HL-DT-ST Model: DVDRAM GSA-T20N SCSI device - scsi2 Vendor: ATA Model: OCZ-VERTEX2 HARDWARE INFORMATION MOTHERBOARD Host bridge Silicon Integrated Systems [SiS] 671MX Subsystem: Fujitsu Technology Solutions Device 1125 PCI bridge(s) Silicon Integrated Systems [SiS] AGP Port (virtual PCI-to-PCI bridge) (prog-if 00 [Normal decode]) Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Silicon Integrated Systems [SiS] AGP Port (virtual PCI-to-PCI bridge) (prog-if 00 [Normal decode]) Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00 [Normal decode]) USB controller(s) Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20 [EHCI]) Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f) (prog-if 10 [OHCI]) Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20 [EHCI]) ISA bridge Silicon Integrated Systems [SiS] SiS968 [MuTIOL Media IO] (rev 01) IDE interface Silicon Integrated Systems [SiS] SATA Controller / IDE mode (rev 03) (prog-if 8f [Master SecP SecO PriP PriO]) Subsystem: Silicon Integrated Systems [SiS] SATA Controller / IDE mode GRAPHIC CARD VGA controller Silicon Integrated Systems [SiS] 771/671 PCIE VGA Display Adapter (rev 10) (prog-if 00 [VGA controller]) Subsystem: Fujitsu Technology Solutions Device 1125 SOUND CARD Multimedia controller Silicon Integrated Systems [SiS] Azalia Audio Controller Subsystem: Fujitsu Technology Solutions Device 1125 NETWORK Ethernet controller Atheros Communications Inc. AR242x / AR542x Wireless Network Adapter (PCI-Express) (rev 01) Subsystem: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01) ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: deja-dup 20.1-0ubuntu0.2 ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13 Uname: Linux 3.0.0-15-generic x86_64 ApportVersion: 1.23-0ubuntu4 Architecture: amd64 Date: Wed Feb 8 21:31:21 2012 ExecutablePath: /usr/bin/deja-dup InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) SourcePackage: deja-dup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/deja-dup/+bug/929139/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
