Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?
*attach the empathy chat debug log file with the bug report when this happens?
This will help us to find and resolve the problem.

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

** Changed in: empathy (Ubuntu)
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/930201

Title:
  Messages sometimes aren't present in message window when opened from
  indicator

Status in “empathy” package in Ubuntu:
  Incomplete

Bug description:
  Sometimes, I will receive a new message in Empathy from a contact who
  does not already have a message window open. The messaging menu
  indicator turns blue, I click on it, I see the contact's name beneath
  the Empathy menu, and when I click on that, a new tab for that contact
  opens in the existing message window, but the messages that they sent
  are not there, even though I saw them go by in the notification area
  and the messages are logged in Gmail.

  I'm sorry I don't have more information about this at the moment, but
  this is something I've noticed happening off and on recently. This may
  be a duplicate but finding the right words to search for is proving
  difficult.

  Oneiric 32-bit with all updates. I will try to see if I can reproduce
  and take better note of the circumstances surrounding this.

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