Public bug reported:

As instructed, this is a split from bug 972310.

Related bugs:
Bug 973217: Show or hide technical items remains when nothing is there in 
Ubuntu Software Centre
Bug 973218: Ubuntu Software Centre does not display certain items in the All 
Software tab
Bug 973219: Ubuntu Software Centre does not display certain items in the 
Installed tab

Consider an item available from non-Canonical repositories, e.g.
Oracle's Virtual Box Guest Additions (direct from the Oracle website).

This example uses Oracle's Virtual Box Guest Additions when running from
Virtual Box. (Actually, you can replicate this in a system that is not
running in a Virtual Box, by omitting steps 1 & 2.)

1. Run Ubuntu in a Virtual Box (the latest one available from
virtualbox.org).

2. Install the Extension Pack (i.e. Guest Additions).

3. Open Ubuntu Software Centre and go to the "Installed" tab.

4. Enter "virtualbox guest" into the search bar. Nothing shows.

5. Select the down-arrow and choose any item, e.g. "Canonical Partners",
"Unknown".

6. The "thinking" circle (sorry, I don't know its name) in the window
turns around and around, and nothing else happens even when leaving for
several minutes. It should display either nothing or the installed
package. You can, however, choose a different option in Ubuntu Software
Centre, so it has not actually hung.

** Affects: software-center (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: center

** Description changed:

  As instructed, this is a split from bug 972310.
- https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/972310
  
  Related bugs: (to be added in a few minutes)
  
  Consider an item available from non-Canonical repositories, e.g.
  Oracle's Virtual Box Guest Additions (direct from the Oracle website).
  
  This example uses Oracle's Virtual Box Guest Additions when running from
  Virtual Box. (Actually, you can replicate this in a system that is not
  running in a Virtual Box, by omitting steps 1 & 2.)
  
  1. Run Ubuntu in a Virtual Box (the latest one available from
  virtualbox.org).
  
  2. Install the Extension Pack (i.e. Guest Additions).
  
  3. Open Ubuntu Software Centre and go to the "Installed" tab.
  
  4. Enter "virtualbox guest" into the search bar. Nothing shows.
  
  5. Select the down-arrow and choose any item, e.g. "Canonical Partners",
  "Unknown".
  
  6. The "thinking" circle (sorry, I don't know its name) in the window
  turns around and around, and nothing else happens even when leaving for
  several minutes. It should display either nothing or the installed
  package. You can, however, choose a different option in Ubuntu Software
  Centre, so it has not actually hung.

** Description changed:

  As instructed, this is a split from bug 972310.
  
- Related bugs: (to be added in a few minutes)
+ Related bugs:
+ Bug 973217: Show or hide technical items remains when nothing is there in 
Ubuntu Software Centre
+ Bug 973218: Ubuntu Software Centre does not display certain items in the All 
Software tab
+ Bug 973219: Ubuntu Software Centre does not display certain items in the 
Installed tab
  
  Consider an item available from non-Canonical repositories, e.g.
  Oracle's Virtual Box Guest Additions (direct from the Oracle website).
  
  This example uses Oracle's Virtual Box Guest Additions when running from
  Virtual Box. (Actually, you can replicate this in a system that is not
  running in a Virtual Box, by omitting steps 1 & 2.)
  
  1. Run Ubuntu in a Virtual Box (the latest one available from
  virtualbox.org).
  
  2. Install the Extension Pack (i.e. Guest Additions).
  
  3. Open Ubuntu Software Centre and go to the "Installed" tab.
  
  4. Enter "virtualbox guest" into the search bar. Nothing shows.
  
  5. Select the down-arrow and choose any item, e.g. "Canonical Partners",
  "Unknown".
  
  6. The "thinking" circle (sorry, I don't know its name) in the window
  turns around and around, and nothing else happens even when leaving for
  several minutes. It should display either nothing or the installed
  package. You can, however, choose a different option in Ubuntu Software
  Centre, so it has not actually hung.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to software-center in Ubuntu.
https://bugs.launchpad.net/bugs/973220

Title:
  Ubuntu Software Centre halts when trying to display certain items in
  the Installed tab

Status in “software-center” package in Ubuntu:
  New

Bug description:
  As instructed, this is a split from bug 972310.

  Related bugs:
  Bug 973217: Show or hide technical items remains when nothing is there in 
Ubuntu Software Centre
  Bug 973218: Ubuntu Software Centre does not display certain items in the All 
Software tab
  Bug 973219: Ubuntu Software Centre does not display certain items in the 
Installed tab

  Consider an item available from non-Canonical repositories, e.g.
  Oracle's Virtual Box Guest Additions (direct from the Oracle website).

  This example uses Oracle's Virtual Box Guest Additions when running
  from Virtual Box. (Actually, you can replicate this in a system that
  is not running in a Virtual Box, by omitting steps 1 & 2.)

  1. Run Ubuntu in a Virtual Box (the latest one available from
  virtualbox.org).

  2. Install the Extension Pack (i.e. Guest Additions).

  3. Open Ubuntu Software Centre and go to the "Installed" tab.

  4. Enter "virtualbox guest" into the search bar. Nothing shows.

  5. Select the down-arrow and choose any item, e.g. "Canonical
  Partners", "Unknown".

  6. The "thinking" circle (sorry, I don't know its name) in the window
  turns around and around, and nothing else happens even when leaving
  for several minutes. It should display either nothing or the installed
  package. You can, however, choose a different option in Ubuntu
  Software Centre, so it has not actually hung.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/973220/+subscriptions

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