I'll try to address the most critical here, and if we should be
concerned for v1.0.1.
* 3G stops working after a while (8 hours? One day?)
* Short battery life (a few mentions that it got worse with
update), this might also be issues with charging since we had
those at MWC with Geeksphones.
* Phones stuck in 1980 (which causes errors with marketplace,
https sites, and others)
Likely hardware/build/changeset specific. We should be confident in
our testing as well as partner longevity/field testing for v1.0.1
here.
* After saving an app (may be web app?) to the desktop, it works
the first time but hangs after future attempts (lots of mentions
of twitter)
* Problems handling a time change (clocks off by an hour, alarms
firing wrong)
Would be more interesting if we're able to reproduce these (or had
steps to reproduce). Do we have contact info?
-Alex
On Apr 29, 2013, at 11:52 PM, Cheng Wang <c...@mozilla.com> wrote:
Feedback on Keons and Peaks from Telefonica's dogfooding program
(mostly Peaks, I think, but I don't have the solid numbers).
Most of these came from users who'd updated to the 20130404
build (I think this is a build that TEF is handing out?), I've
tried to take out the feedback from users still on 20130222 (this
was the build shipping with the phones). A few users have
20130416 or 20130418 (this is the current GP build).
Fair warning, this is interpreted from text that was machine
translated from Spanish so details may be missing/incorrect.
I got a ton of feedback from them so pretty much everything here
got mentioned at least a few times.
Concerning things:
* 3G stops working after a while (8 hours? One day?)
* After saving an app (may be web app?) to the desktop, it works
the first time but hangs after future attempts (lots of mentions
of twitter)
* Lots of trouble with the back button, this came up almost as
frequently as the tiny fonts on the Peak, easily dozens of times.
* Short battery life (a few mentions that it got worse with
update), this might also be issues with charging since we had
those at MWC with Geeksphones.
* Phones stuck in 1980 (which causes errors with marketplace,
https sites, and others)
* Problems handling a time change (clocks off by an hour, alarms
firing wrong)
Bugs (things are broken/feel broken):
* Fonts, buttons are too small (likely a Peak resolution problem)
-- This one got mentioned so many times, in particular Here maps
which can't zoom and browser
* Persistent update for Here Maps that won't go away.
* 3G stops working after a while (8 hours? One day?)
* Calendar entries duplicated (not sure why)
* Black screens were reported a few times from different usecases
* "Taking the phone in airplane mode, open the notification center
to remove airplane mode, I am asked the pin but does not hide the
notification center and this is therefore covering up the option
to accept."
* Didn't handle a time change correctly (clock in notification bar
is correct, clock on home screen isn't, alarm at the wrong time)
* Import from SIM stalls out (maybe only during first run)
* Outgoing SMSes sometimes get weird characters appended (may be a
problem with the SIMs that they're using)
* Undefined MAC address
* Even though specific Facebook contacts were selected, all
contacts were downloaded
* After saving a web app to the desktop, it works the first time
but hangs after future attempts (may explain the twitter problem
above)
* Camera flash settings are odd (there are four states but three
symbols and the symbols don't necessarily match with behavior)
* Browser sometimes comes up blank
* Lots of WiFi issues: often need to reenter passwords, may need
to reboot to switch between connections, can't seem to connect
automatically.
* "There was an error synchronizing your Facebook Contacts" once a
day.
* SMSs take a long time to be received (may meaning before we
notify?)
Annoyances:
* Back button hard to hit reliably (too small, sometimes hits
notification bar, too far to reach)
* Moving the cursor when editing text is too hard
* Won't update reliably (may just be Here maps)
* Music stops playing when music app loses focus
* Settings > Date Time > Doesn't always show the current time
zone.
* Importing both Facebook and Google contacts gets names messed up
(possibly if people are maybe using different names?) -- Can't
put custom name on imported contacts or merge contacts into a
single name
* Cannot disable autorotate or force it for some apps
* Can't zoom the browser (may be that users are trying to do it
wrong)
* Hangs when using it as a hotspot "after a while"
* Video recorded is a crop of what's actually displayed
* Too easy to tap notification bar buttons when trying to close
the bar
* Cannot change browser search engine (came up multiple times)
* Applications aren't keeping state between launches so it doesn't
seem to be multitasking.
* Really short battery life (or possibly issues charging) --
complaints that this started after the update.
* A lot of people seem to have clocks set at 1980 (which makes
HTTPS not work)
* Some things aren't translated to spanish
* Can't configure screen timeout (my Peak has a setting for this
but I can't tell if it's working)
* Dailer shouldn't beep when phone is silent
* Keyboard requires a lot of precision
* No volume in music apps
* Changing SIM password is confusing (no feedback)
* Calendar alerts for "right now" when it means "in 15 minutes"
Feature requests:
* Smart keyboard capitalization (caps for first letter in names
for example)
* Change user agent so we stop getting offered android apps
* Cursors (password fields, entering SIM unlocks etc)
* Volume for radio (this came up a surprising amount)
* Enable USB storage mode by default
* Need a game built in (lots of suggestions)
* More apps need to be offline
* Needs a file manager and downloading of files in the browser
* Needs more homescreens
* Capslock
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