Hi Michelle, I guess you are the same mluna from Mozilla forum. Thank you for your response, my device is from Colombia, and is the same device reported as bricked by my lovely wife aledelreal.
https://support.mozilla.org/es/questions/974554#answer-494262 So, we bought the phone in Movistar Colombia. And we took it to technical support. To be frank, we are afraid that Movistar consider the phone has no warranty, because we have upgraded the phone ourselves. El jueves, 24 de octubre de 2013 15:04:09 UTC-5, Michelle Luna escribió: > Hi, > > > > Sorry for the delayed response, the Mozilla liaison has requested that > > ZTE post images that are more loose about the key/signature to resolve > > this. I would add this to the request and appreciate your time to report > > it to us. Just to clarify, is your case a UK device? Thanks for your > > patience. > > > > Regards, > > Michelle Luna > > Mobile & Firefox OS Support Manager > > Mozilla > > > > On 10/24/13 6:43 AM, andres....@gmail.com wrote: > > > I have tried the same procedure that Sven, and get the same message: > > > > > > -- Install /sdcard ... > > > Finding update package... > > > Opening update package... > > > Verifying update package... > > > E:failed to verify whole-file signature > > > E:signature verification failed > > > Installation aborted. > > > > > > I was very happy to have a new smartphone, but now I'm very pissed off and > > dissapointed with ZTE and Mozilla. > > > > > > El jueves, 17 de octubre de 2013 10:42:16 UTC-5, Sven Ehret escribió: > > >> I have a sort-of bricked UK ZTE Open. Recovery dialoge still works, but > >> the update from > >> http://www.ztedevices.com/support/smart_phone/cba40ed6-d3ab-44c0-bdee-3a15803dc187.html > >> cannot be installed. It says verification failed. Maybe because I tried > >> upgrading/flashing it before, copypasting things with boot.img. > > >> > > >> > > >> > > >> Can anyone help? > > >> > > >> > > >> > > >> Best, Sven. > > > _______________________________________________ > > > dev-b2g mailing list > > > dev-b2g@lists.mozilla.org > > > https://lists.mozilla.org/listinfo/dev-b2g _______________________________________________ dev-b2g mailing list dev-b2g@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-b2g
