Le 18/02/2015 09:37, Frederik Braun a écrit : > I must admit that I have a backlog of screenshots which show bugs or > misbehavior. > Streamlining this into a dogfooding mode (could this be a (developer) > setting?) would be highly appreciated from my side! > > Triage is another problem, I have observed while dogfooding. I think I > am dogfooding for more than a year and most bugs never get touched. > I had the impression a lot of components just don't have any people > watching them. :/ Is triage a program manager job? I honestly wouldn't > even know whom to poke..
And this is wrong. Every component should have someone (or a group) who triages on a regular basis. There are different ways to do this: * watching the component and handle the pile of mails (that's what I do) * having a triage session every week, looking at new bugs and new comments in a group Here is a flow chart I made that could help you triaging: https://wiki.mozilla.org/images/2/29/Sms-bug-handling-flow.svg It's far from perfect (and has some SMS-specific actions), but as you can see a pivotal brick in this chart is the brick named "bug will not be forgotten". This is basically my main goal for my own empirical triaging process. > > On 17.02.2015 16:13, Dale Harvey wrote: >> Thanks to Julien for sending me a presentation some of the Paris team >> created about dogfooding >> >> https://slack-files.com/T033ZPYCR-F03E146ML-d7f0104d94 >> >> It touches on a lot of similiar things I mentioned previously about an >> easier bug reporting process etc >> >> >> >> _______________________________________________ >> dev-b2g mailing list >> dev-b2g@lists.mozilla.org >> https://lists.mozilla.org/listinfo/dev-b2g >> > _______________________________________________ > dev-b2g mailing list > dev-b2g@lists.mozilla.org > https://lists.mozilla.org/listinfo/dev-b2g
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