I haven't experienced crashes in some time, so I may have missed some redesigns, but last time I did, the crash experience looked as follows:
1. Something goes wrong in the code of Firefox; 2. Firefox dies; 3. Crash Reporter appears; 4. Eventually, if the user has clicked restart, Firefox restarts. Point 3. strikes me as rubbing the nose of the user in the problem we encountered, as well as possibly counter-productive if the crash takes place during shutdown. Could we redesign this as follows? 1. Something goes wrong in the code of Firefox; 2. Firefox dies; 3. Crash report is stored to disk, without any dialog; 4. If the crash happened during Firefox shutdown, do nothing, otherwise restart Firefox to its previous state (obviously, we need some measure to prevent this from looping); 5. Upon the next restart, display a bottom doorhanger on all windows "Firefox or an add-on encountered a problem [a few seconds ago / on July 4rd, 2014] and recovered. If you wish, Firefox can report it automatically so that we can fix the bug <report/not this time/always report/never report>." My apologies if this is part of the ongoing CrashManager work. Cheers, David -- David Rajchenbach-Teller, PhD Performance Team, Mozilla
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