Hello, and apologies if you receive duplicates of this email.

Bugzilla has multiple values for bug severity which are displayed alongside
priority.

The differences between minor or trivial are small and do not help with
describing a bug’s effect.

We have keywords to indicate bugs which are crashes, data loss, or memory
leaks; making the major value redundant.

We removed the enhancement severity when we introduced bug types in 1H19.

After review and discussion with a subset of Bugzilla stakeholders, we're
announcing our intent to make the following change to Bugzilla.

Existing Severity Values
--------------------------------
* Blocker: Blocks development and/or testing work
* Critical: Crashes, loss of data, severe memory leak
* Major: Major loss of function
* Normal: Regular issue, some loss of functionality under specific
circumstances
* Minor: Minor loss of function, or other problem where easy workaround is
present
* Trivial: Cosmetic problem like misspelled words or misaligned text

We plan to collapse the existing values into blocker, normal, minor and
critical.

New Severity Values
---------------------------
* Blocker: Broken important user-facing feature, Blocks development and/or
testing work
* Critical: Affecting a large number of users (all users on AMD64, Windows,
MacOS, Linux), or major areas of functionality (tls, DOM, JavaScript, FxA,
Add-ons)
* Normal: Default; Regular issue, some loss of functionality under specific
circumstances
* Minor: Affecting a small number of users (i.e. ArchLinux users on
PowerPC), a problem with an easy workaround, or a cosmetic issue such as
misspellings or text alignment

We'll be implementing this change in Bugzilla after the Whistler All-Hands.

If you have questions or concerns about this change, please see me at
Whistler or set up a meeting.

I'll be available after the "How to Bugzilla" session on Tuesday at the All
Hands (Fairmont Macdonald C, 13:30 to 15:30).

You can also leave comments in:
https://docs.google.com/document/d/1dCiiKV4CE4ZUuOb6yCtCjATzpbnh7MZfLKPqepxzasA/

Thanks,

Emma H.
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