Hello,

When a bug is closed as a duplicate of another bug, the duplicate bug could
be showing a different view/effect of the same defect. Thus, their severity
could be different. For example, it was not clear that bug 1738056
<https://bugzilla.mozilla.org/show_bug.cgi?id=1738056> affected
accessibility, thus, it was triaged as S4; whereas, the accessibility
problem was clear in its duplicate (bug 1735712
<https://bugzilla.mozilla.org/show_bug.cgi?id=1735712>), which was triaged
as S2. However, closing the bug as a duplicate concealed important
information. To avoid underestimating the severity in such cases, we
implemented a new feature for autonag to highlight cases where duplicate
bugs have higher severity than original bugs.

To avoid unnecessary noise, we applied some measures (we are welcoming any
suggestion for additional measures):

   -

   Ignore cases where severity was downgraded after the duplicate bugs were
   linked.
   -

   Manually cleaned up duplicate bugs where severity was set by an external
   reporter.
   -

   Manually cleaned up cases where the bot had already asked to increase
   the severity for other reasons.


We plan to enable the feature on Monday, October 31st, 2022. You could peek
at examples of affected bugs by checking the dry-run results
<https://github.com/mozilla/relman-auto-nag/pull/1672#issuecomment-1290970807>
.

Your feedback is genuinely appreciated.

Thank you,

Suhaib, on behalf of the CI and Quality Tools team.

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