Hey Andrew, how does this change the scope of existing channels like #developers, #firefox-ci, etc.? Is #dev-help intended to be more of a “let’s get you routed to the right place” channel, or is it supposed to be the new place for *all* issues motivated by “I’m a developer that ran into problems with components I don’t have responsibility for?”
On Fri, Sep 5, 2025 at 6:29 AM 'Andrew Halberstadt' via [email protected] <[email protected]> wrote: > Quick follow-up, we're having some technical difficulties publishing the > room to the room directory. So you'll need to join directly by following > the link: > #dev-help:mozilla.org <https://matrix.to/#/%23dev-help:mozilla.org> > > Or by joining the above room id directly. > > Thanks, > Andrew > > On Thu, Sep 4, 2025 at 12:31 PM Andrew Halberstadt <[email protected]> > wrote: > >> Hello Mozilla developers, >> >> Have you ever had a problem with your workflow or the tools you need to >> do your job? Have you been bounced around between channels, searching for >> the right person who knows how to help you out? >> >> Either way, I’m pleased to announce the creation of #dev-help >> <https://matrix.to/#/%23dev-help:mozilla.org>, a new Matrix channel >> dedicated to helping developers with their issues. This will be the one >> stop shop for developers to get help with all of their workflow and tooling >> problems, regardless of where it is in the pipeline. From your editor to >> the user's screen and everything in between. >> >> The idea is simple, we will do our best to help you directly in this >> channel without redirecting you to another channel. If we don’t know how to >> help you, we’ll try to pull domain experts into the channel, so we get >> comprehensive coverage of the entire development pipeline. >> >> So if you run into any problems with our tooling, workflows, or have any >> questions, don’t hesitate to drop by and ask! >> >> Cheers, >> Andrew >> > -- > You received this message because you are subscribed to the Google Groups " > [email protected]" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/mozilla.org/d/msgid/dev-platform/CAAJAz%2B6TtZf%2BtTxro8MkKiRAgH-WvOWjBeP5ytYvyZBgSEn5Ng%40mail.gmail.com > <https://groups.google.com/a/mozilla.org/d/msgid/dev-platform/CAAJAz%2B6TtZf%2BtTxro8MkKiRAgH-WvOWjBeP5ytYvyZBgSEn5Ng%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "[email protected]" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/mozilla.org/d/msgid/dev-platform/CAGZxKZ1c0tuep71Rn5Z3AM8JP4yp-ZCPCkQoL5aDZjCA4DAZfA%40mail.gmail.com.
